Job Description
Through complex negotiations and in-depth knowledge of Aetna's products and services, the National Account Executive will initiate actions which maximize revenue, retain and grow large client relationships, and effectively position our products and rate/fee levels with an emphasis on expanding the assigned book of business. The Account Executive will also provide guidance, support, and strategic leadership among the service teams assigned to their book of business. Act as strategic business partner to constituents (producers, plan sponsors, customers) to optimize the positioning of Aetna's products and services and to attain profitability and membership objectives. Develop and execute the renewal process ensuring appropriate margins and customer/membership retention targets are achieved. Prepare client for renewal by explaining cost drivers of benefit plan, offers solutions to reduce costs, delivers renewal to client and producer. Formulate complex financial decision recommendations and presents them to management. Assess the competitive environment and develops sales strategies to capitalize on market opportunities and drive a competitive advantage. Accountable for establishing and maintaining relationships with appropriate internal partners, (underwriting, plan sponsor services, medical management, etc.). Ensure clients are kept informed of any regulatory issues and/or developing healthcare trends potentially impacting their benefits program strategy. Works with clients to make certain that any changes resulting from this activity are appropriately addressed within the context of their business needs and employee benefits strategy. Lead finalist presentations related to either new business or growth/cross sell opportunities on designated customers. Ideal candidate will have 5 years industry or customer equivalent experience. Ability to manage for profitable growth, anticipate and respond to marketplace trends; develop strategies that drive the business; demonstrate cross-cultural sensitivity; integrate financial, marketing, and strategic concepts; integrate financial, marketing and strategic concepts; and renew profitable business.
Pay Range
The typical pay range for this role is:
Minimum: 48,300
Maximum: 99,300
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
3 years of relevant experience Strong Verbal and Written Communication skillsProficient in Microsoft Office Applications
Preferred Qualifications
Ideal candidate will have prior experience in an Account Relationship Management role, demonstrated examples of owning/managing complex customer relationships and an operations background. Ability to manage for profitable growth, anticipate and respond to marketplace trends; develop strategies that drive the business; demonstrate cross-cultural sensitivity; integrate financial, marketing, and strategic concepts; integrate financial, marketing and strategic concepts; and renew profitable business.
Education
Bachelor's degree or equivalent experience.Life and Health Insurance Licenses within 30 days of employment.
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.