Pay Scale: Based on Ability and Experience. (potential for commission) We offer 100% paid employee HMO Medical with PPO options available, HMO & PPO dental options, life insurance, paid vacation, 401(k) retirement savings plan, matching at .50 cents on the dollar as well as profit sharing!

Come work with us!

We are looking for a high preforming, energetic professional for our Inside Sales position in Sacramento. We primarily service the heavy equipment industry and are growing FAST, and we want to find a motivated individual to help service our customers (Both current, and new!). We want the focus of this individual to be to exceed expectations!

• Promptly and professionally answering all incoming phone calls
• Heavy computer & email use
• Part identification & research
• Inventory control
• Problem solving
• Refer new accounts to outside account exec and assist them to make sales
• Develop and maintain a high level of product, market and industry knowledge
• Ability to write well and have good overall communicative skills
• Proficient at Microsoft Office
• Quick learner with a good memory
• Self-motivated & passionate with the ability to work effectively and efficiently in a Heavy Equipment industry environment.
• Identify customer needs, sometimes coming up with a solution to their needs
• Promoting our products and services
• Order Taking (Big Portion of job - no cold calling)
• Exceed customer expectations by providing a superior customer Experience
• Be a team player: You should have the ability to work and motivate yourself independently while also working with teammates for the betterment of the team and company.
• Exceptional written and verbal skills
• Computer literate (Data entry/Microsoft products)
• High school Education
• Customer Service experience
• Assist customers with obtaining the correct parts to optimize productivity & decrease their machine downtime
• Review customer hisotry to provide informed sales suggestions, educate customers on the benefits & drawbacks of certain manufacturers & metal types for their job requirements
• Gathering necessary information to provide accurate quotes on custom fabricated construction equipment
• identify heavy machinery components based on provided measurements
• Highly organized, able to Multi-task while delivering excellent customer service
• Background in Heavy Equipment a BIG PLUS
• Knowledge of Great Plains or Global Shop Software a Plus

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• parts counter service: 3 years (Preferred)
• taking phone orders: 3 years (Preferred)
• Inside sales: 3 years (Preferred)
• steel construction parts: 3 years (Preferred)
• order entry into ERP system: 3 years (Preferred)

Work Location: In person