Cutters Point Coffee is coming to Federal Way. Our brand new store will be opening sometime in July. We are looking to hire a new store manager for our brand new store that can start sometime in May for training.

Please read entire summary before applying.

If you are a positive and energetic person, looking for a career in making people happy, become a part of the freshest team around! We just want sparkling personalities and bright smiles, we’ll do the rest.
Minimum starting hourly rate: $23-25 per hour Tip (Average $30 per hour with tips)

The role of the Manager is to lead the assigned location with success by taking ownership of the location, and maintaining an organized and efficient process for regular operations. The Manager runs shifts with attention to detail, creating a vibrant customer culture as well as a healthy team setting. They execute Cutters Point's high standards and hold the team accountable to these standards.

The Manager's responsibilities include all day to day operations of their location, managing and training barista staff, educating customers on our menu, making recommendations based on customer preferences, up-selling special items and taking orders.

To be successful in this role, the Manager should have leadership skills, time management skills, organizational skills, customer service skills, knowledge of brewing methods and specialty drinks, and a motivation to keep the store clean and presentable. They should be flexible to work various shifts throughout the weekly schedule.

Manager's Duties:

*Set a positive tone and strong work ethic, leading by example *Train and educate your team on Cutters Point’s process and policies *Communicate information and any changes to your team *Make the barista schedule, working with availability and shift preferences as much as possible *Hold your team accountable *Keep the store clean and presentable, modifying checklists as needed to maintain a clean environment *Inventory and Ordering

DUTIES WHEN WORKING A SHIFT:

First Priority - Customers:

*Immediately greet customers *Engage customers before taking orders (i.e. “How are you today?”) *Educate customers on menu items and answer any questions they ask *Discern customers preferences and make recommendations accordingly *Take orders while paying attention to details (i.e. dairy and syrup) *Receive and process payments (cash and credit cards) *Prepare and serve beverages following recipes

Second Priority - Between Customers:

*Open and close the store (first and last person here) *Manage foods and drinks quality *Assess what needs accomplished in your shift, then prioritize and delegate *Keep your team moving and working, checking for quality and thoroughness *Count and close cash drawer after closing, bundling money in safe for deposit *Comply with health and safety regulations

Requirement:

We have a great culture at Cutters Point Coffee and look for people with a similar mindset.

• Must be able to work weekends
• You have integrity, intelligent and energy.
• You never lack on smile.
• Able to get along and communicate easily with people at all levels.
• You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
• You sincerely value customers and are a genuine team player!
• You are coachable, anxious and eager to learn!
• Must be available during weekends and holidays.
• Be available during peak business.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

• Paid time off

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Relocate:

• Federal Way, WA 98003: Relocate before starting work (Required)

Work Location: In person