Summary/Objective: 

The Operations Manager oversees the company's operational activities, from formulating strategy, improving performance, procuring material and resources, and securing compliance. The individual will also strategize process improvements to ensure everyone completes their tasks on schedule. Ensuring the quality of the company's products and services meet customer expectations.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Oversees the shipping and receiving functions.
• Determines labor needs to meet production goals.
• Assists with budget preparation for operations unit.
• Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
• Assists with, or prepares and updates, organizations operations manual and policies.
• Performs other related duties as required.
• May be required to represent the company at industry events.
• Proficiency in Warehouse Management Systems preferably in RF environment.

Required Skills/Abilities:

• Excellent communication and interpersonal skills
• Experience in project management, from conception to delivery
• Solid organizational skills, including multitasking and time management
• Must work independently with minimal oversight
• Strong teamwork skill
• Must be detail-oriented

Education and Experience:

• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Bachelor’s degree in Business Management, Business Administration preferred. 
• Five years of related experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate the production facility.
• Must be able to lift 15 pounds at a time.

Shifts:

• Full-time/exempt 
• Day Shift 

Supervisory Responsibilities:

• Hires and trains new employees.
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

FLSA Status: Exempt 

AAP/EEO Statement: Quik Pick Express, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. 

This commitment extends to all aspects of Quik Pick Express’ employment practices, including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.