10 customer service sales representative Jobs in hoover, al
Farmers Insurance - The Hadder Agency is Hiring a Customer Service and Sales Representative Near Hoover, AL
Job Description
Join Farmers Insurance - The Hadder Agency, a well-established insurance agency dedicated to providing exceptional customer service in Hoover, Alabama. As a Customer Service and Sales Representative, you will be an integral part of our team, helping us in our mission to protect and support our clients' insurance needs.
In this role, you will have the opportunity to connect with our valued customers, providing them with personalized assistance and offering insurance solutions that fit their unique requirements. You will address customer inquiries, process policy changes, and build long-lasting relationships to ensure client satisfaction and loyalty.
If you have a passion for customer service, excellent communication skills, and a genuine desire to make a difference in the lives of our clients, we invite you to join our dedicated team at Farmers Insurance - The Hadder Agency. Apply now!
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Paid Holidays
Renewal Income
Responsibilities
- Customer Service: Provide exceptional service to existing and prospective clients, addressing their inquiries and concerns in a timely and professional manner.
- Policy Support: Assist clients with policy changes, renewals, and billing inquiries.
- Sales: Identify cross-selling and upselling opportunities to enhance clients' coverage and meet their evolving needs.
- Relationship Building: Build strong, trust-based relationships with clients to ensure their continued satisfaction and loyalty.
- Documentation: Maintain accurate records of client interactions and policy updates.
Requirements
- Excellent Communication: Strong verbal and written communication skills to effectively interact with clients and team members.
- Customer-Centric: A genuine passion for delivering exceptional customer service and building positive client relationships.
- Detail-Oriented: Strong attention to detail to accurately process policy changes and update client information.
- Problem-Solving: Ability to effectively identify and resolve customer issues and inquiries.
- Adaptability: Flexibility to work in a fast-paced environment and adapt to changing priorities.
- Team Player: Collaborative mindset and ability to work effectively as part of a team to achieve collective goals.
Job Summary
Full Time
$35k-44k (estimate)
12/24/2023
05/23/2024
The job skills required for Customer Service and Sales Representative include Customer Service, Problem Solving, Communication Skills, Billing, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service and Sales Representative job description and responsibilities
The best CSRs are genuinely excited to help customers.
04/11/2022: Saint Cloud, MN
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/14/2022: Santa Ana, CA
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
05/01/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service and Sales Representative jobs
Understand the customer’s expectations.
05/08/2022: Portsmouth, NH
Consider a professional certification.
04/04/2022: Harrisburg, PA
Measure and analyse customer feedback.
05/20/2022: Evansville, IN
Ability to use positive language.
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Deliver fast, effective resolutions.
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Step 3: View the best colleges and universities for Customer Service and Sales Representative.
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