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Grand Rapids, MI | Full Time
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1 Week Ago
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Sales Associate
Custer Inc Grand Rapids, MI
$86k-114k (estimate)
Full Time | Wholesale 1 Week Ago
Save

Custer Inc is Hiring a Sales Associate Near Grand Rapids, MI

We create personalized spaces that elevate your well-being, promote, innovation, and transform the communities in which we live.
Custer creates exceptional workspaces that empower people to do their best work. Established in 1981, Custer now serves multiple territories reaching outside of West Michigan as a premier dealership of Steelcase furniture. Throughout four decades, our capabilities have expanded to offer interior solutions for small business, education, healthcare, and corporate clients. Custer designs and builds environments that maximize productivity and a sense of purpose, drawing on extensive research and established expertise. Providing full-service solutions including workplace strategy, design, integrated technology, commercial flooring, custom-tailored solutions and furniture, Custer delivers spaces that support a better way of working
The Sales Associate is responsible for the administrative support function of the customer order process. This position will partner with the Sales Advisor on projects, bids, customer quotes as well as customer follow-up and problem resolution. Ensure accurate and timely processing of quotes to orders and ensure customer satisfaction. A focus on both internal and external customer service is an important aspect of the position. This is a full-time, hourly non-exempt position. Work location in the office Grand Rapids, MI.
SPECIFIC DUTIES
The Sales Associate contributes to the growth and success of Custer by achieving the following overriding objectives:
  • Assist in customer relations and problem resolutions
  • Understand the internal process for sales order processing activities including the appropriate processing/line sales code association for order entry.
  • Create and edit sales team quotes for clients, including product specification
  • Audit quotes for accuracy before order placement
  • Assist designers with importing quotes into Hedberg.
  • Provide ongoing customer service and support sales opportunities for existing customers.
  • Possess knowledge of Steelcase and other vendor discount structure.
  • Contact vendors for special pricing, product information, order entry, shipping status, etc.
  • Assist in working with customers to determine their expectations and needs.
  • Assist the account manager in the selling process.
  • Customer Service; develop relationships with customers, support sales advisor in their absence, key contact point for daily customer inquiries.
  • Assist in Accounts Receivable collections, as necessary.
  • Assist the team to create bid packages.
  • Coordinate the delivery of loaner chairs/samples as needed.
  • Understand and compute COM fabrics and quote correctly.
  • Attend sales huddles and lunch-n-learns.
  • Maintain a positive working relationship with other team members.

QUALIFICATIONS
  • Previous customer support, order fulfillment, or sales experience required.
  • Strong customer service orientation
  • Energetic, initiative-taker with a positive attitude
  • Ability to work in a fast paced, team environment.
  • Ability to work independently with little supervision.
  • Strong attention to detail
  • Ability to multitask with excellent organizational skills.
  • Flexible with the ability to manage stress during peak times.
  • Strong people skills, with good oral and written communication skills
  • Able to quickly grasp new concepts.
  • Excellent computer skills; advanced in Microsoft Excel and Adobe PDF at minimum.
  • Understanding of logistics and supply chain.

EDUCATION/EXPERIENCE
  • Minimum 2 years work experience
  • College degree preferred.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$86k-114k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

06/16/2024

WEBSITE

custerinc.com

HEADQUARTERS

GRAND RAPIDS, MI

SIZE

50 - 100

FOUNDED

1981

CEO

DAVID CUSTER

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About Custer Inc

At Custer, we believe an exceptional space is the foundation of excellent work. Thats why, for over 30 years, we have created exceptional spaces that create meaningful connections and empower people to do their best work. Our team designs and builds environments that maximize productivity and a sense of purpose, drawing on extensive research and our established expertise. Providing full-service solutions including design, interior construction, integrated technology and furniture, Custer delivers spaces that inspire and support the work our clients do.

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The job skills required for Sales Associate include Customer Service, Written Communication, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales Associate positions, which can be used as a reference in future career path planning. As a Sales Associate, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Associate. You can explore the career advancement for a Sales Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Associate job description and responsibilities

Organized customer database and detailed customer purchase history to streamline sales process for each specific customer.

01/24/2022: Stamford, CT

They observe the process and other details related to sales.

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Sales associates are responsible for selling products or services while providing excellent customer service.

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Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.

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A sales associate can be employed full-time, part-time or on a seasonal basis.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Associate jobs

Most job descriptions for a role as a sales associate look for the following traits and experience.

01/02/2022: Wichita, KS

For those who don’t have much sales experience, a retail position can be the perfect start.

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A sales associate’s time can be challenging to manage at times, but a good sales associate will find a system that works for them.

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Sales associate positions require highly focused professional summaries that demonstrate sales experience and results.

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Understand first and learn maths second.

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Step 3: View the best colleges and universities for Sales Associate.

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