We’re searching for a friendly and reliable Dental Receptionist aka Business Assistant to ensure dental patients’ appointments are properly booked/reserved, rescheduled, or canceled! The dental receptionist’s duties are most importantly to serve as a friendly front of the house squad member. Inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals are also on the todo list. Come claim your spot on our team #Squad. We are located less than a mile away from the beach in Chic's Beach! The Cusp squad is ready to welcome a Business Assistant who is seriously looking for a long term home and a place to grow! We are a forward thinking start up dental practice with everything new and digital. We believe in not only providing an amazing experience for our patients but for the team, aka the squad, as well. Our squad is spirited, growth oriented, achievement driven, and full of people who are truly passionate about dentistry and our patients! We live for balance, unique experiences, collaboration, and honor. 

You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly. Apply NOW! 

Our ideal Business Assistant:

• Strives for excellence through continued education and growth (accepts a challenge)
• Delivers exceptional patient care by creating a pleasant and unforgettable patient experience
•  Show gratitude and asks for help when needed
• Is energetic, open, honest and eager to learn
•  Builds lifetime patient and squad relationships
•  Cultivates respectful and honest communication with fellow squad members
•  Jumps in wherever needed to support the team. Collaborate with other providers for the good of the patient

Dental Receptionist Duties & Responsibilities:

• Providing exceptional customer service 
• Answering the phone with a smile
• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Collecting payments, presenting treatment plans and verifying insurance
• Looking forward at the schedule and scheduling as per our protocol.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Getting in touch with insurance companies to verify benefits and communicate with patients.
• Verifying payment methods and collecting money as necessary.
• Responding to emails and inquiries, sending faxes as needed, keep are common office chores.

Dental Receptionist/BA Requirements:

• GED or high school diploma.
• Working experience in a dental office is strongly encouraged.
• Being well-versed in Dental terminology is strongly encouraged.
• Dental practice management software expert (Open Dental).
• Working understanding of administrative procedures in general
• Telephone etiquette is important.
• Outstanding organization skills.
• Outstanding customer service abilities.

Benefits:

• 401(k)
• 401(k) Matching
• Dental insurance 
• Employee discount
• Paid time off 
• Paid Holidays (7)
• Professional development assistance (continuing education)
• Team building events

If this experience and position sound like the opportunity you’ve been looking for, I urge you to reach out to me TODAY! Let’s change your dental career path and change some patients' lives together! Apply today!