ESSENTIAL JOB DUTIES:

• Reviews new applicant files and recertification packages for regulatory eligibility

• Provides support and guidance to on-site teams through e-mails and phone calls

• Provides support and guidance to regional managers

• Monitors continuing program compliance for properties and participates in and may provide training

• Reviews and updates “Reports Due” spreadsheet

• Holds weekly calls with “At Risk Properties” to review/discuss issues

• Reviews occupancy summaries and unit status reports

• Prepares upcoming recertification summary and assists in preparing sites for agency reviews

• Assists in preparing responses to on-site agency review reports

• Responds to various questions and issues regarding site reviews

• Travels to properties to attend state audits or assist “At Risk” properties as needed

• Reports audit findings to Regional Managers and assists management with recommendations to

• develop appropriate action plans to address identified risks

• Responsible for the accurate and timely submission of all regulatory required reports

• Updates monthly audit status reports and updates property contact sheets

• Tracks benchmarking and prepares monthly benchmarking reports

• Updates Rental Information Sheets as needed and obtains utility allowance updates from public

• housing authorities

COMPETENCIES:

• Ability to read, analyze and interpret regulatory agreements, reports, and legal documents

• Analytical thinking, data collection, problem solving, and decision making are essential

• Ability to compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, instruct, and communicate

• Ability to analyze and resolve problems and be able to set and meet goals

• Ability to maintain flexibility and creativity in a variety of situations and be able to maintain confidentiality

• Strong organizational and time-management skills and have the ability to multi-task

• Ability to use computer and advanced working knowledge of e-mail, Microsoft Word, Excel, and PowerPoint

• The ability to read and understand information and ideas presented in writing

IMPORTANT EDUCATION

• Bachelor’s Degree required

IMPORTANT EXPERIENCE

• 3 years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.