Overview

If you are looking for more than a job, join Cash Money to start your career!

Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated across store, online, mobile, and contact center touchpoints for a best-in-class customer experience.

When you join Cash Money, you become part of the CURO family, our parent company with multiple brands, and store operations across US and Canada. You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization. 

Why you would love to work at our company:

“In 2014, I began my journey with Cash Money, as a Financial Service Representative. I progressively moved up the ranks, holding roles as a Shift Lead, Assistant Branch Manager, and Branch Manager. The guidance of my mentors and the abundant company resources have been pivotal in my journey to becoming a District Manager earlier in 2023. The company’s persistent focus on personal development is a testament to its excellence and efforts in providing new learning experiences, which is why I take immense pride in working here.”

~ Dhirendra C., District Manager – Western Canada

“In 2015 I joined Cash Money as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the CURO Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

“The Diversity & Inclusion Council feels like the puzzle piece that has been missing all along and became a game changer for me. The focus on equity, diversity, and people, is what makes this council so great! We have made real change for the employees of CURO by identifying holidays, observances, and events to provide education and awareness and through rolling out programs that give back to our communities. I am proud to work for a company that prioritizes Diversity, Equity and Inclusion.”

~ Sonja S., Branch Manager – Hamilton

Responsibilities

Work Location: Grand Prairie, AB

What you will be doing:

As our Branch Manager you will coach and help lead our customer service team in providing our loyal and new customers with amazing service as you work with them through the process to acquire financial services they need. 

In addition, you will:

• Be a proud branch leader and brand ambassador
• You will manage the P&L Statement to meet all budgeted numbers and meet company’s expectations for performance
• Implement action plans to maximize sales and productivity with all team members
• Manage employee scheduling, assigned monthly training, and payroll
• Manage the annual performance evaluation process for employees, supported by effective feedback to each employee throughout the year
• Partner with Talent Acquisition team on any hiring needs
• You will be a hands-on leader, exemplifying great customer service, and working through any customer concerns or challenges
• Adhere to and monitor established loss prevention standards with the store team (i.e. loan decision criteria, password protection, and dual authorization)

Qualifications

What you should have:

• A high school diploma, GED, or equivalent work experience
• Ability to coach and guide others towards success
• 1 years of customer service experience
• 1 year of leadership/ management experience
• Availability to work full-time

Job Type: Full Time

Base Salary: $53,040

The base salary range represents the low and high end of the anticipated salary range for this position based on the provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time salaried employees are eligible for the following benefits, starting on day one: Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match.

Posting closes: Wednesday, April 24, 2024 at 5pm EST

Key Words: Customer Service, Loans, Financial Services, Management, Retail, Bank Teller

#LI-Onsite

#CashMoney