Director of Academic Technology Operations

Job ID

28367

Location

Central Office

Full/Part Time

Full-Time

Regular/Temporary

Regular

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POSITION DETAILS

The Office of Academic Technology (OAT) at CUNY is a newly created department within the Office of Academic Affairs (OAA), and plays a pivotal role in supporting and advancing teaching, learning, and research across the university system. OAT provides leadership, resources, and expertise to faculty, staff, and students in leveraging academic technology effectively.

Reporting to the Chief Academic Technology Officer (CATO), the Director of Academic Technology Operations is a key leadership position within the Office of Academic Technology. The Director will spearhead the day-to-day operations in the areas of analysis, training, and communication to support strategic initiatives aimed at advancing the integration and utilization of technology across CUNY.

In addition to the CUNY Title Overview, key duties include, but are not limited to the following:

• Collaborates with CATO to develop and execute the strategic vision for academic technology at CUNY.

• Utilizes data analysis and metrics to evaluate the scale and effectiveness of academic technology use in teaching, learning, and research at CUNY.

• Conducts post-implementation assessments to measure the efficacy of academic technology deployment plans and revise strategies as necessary to enhance outcomes for future implementations.

• Partners with University leaders and technology Business Process Owners to monitor academic technology utilization within OAA and across campuses, identifying areas for enhancement.

• Leads and directs effective communication strategies aimed at conveying the value of academic technologies to the CUNY community and how the technologies will support student success initiatives.

• Establishes and maintains transparent communication channels across CUNY colleges, Central Office, project teams, while collaborating with the diverse stakeholders on development of comprehensive communication strategies for adopting new academic technologies from project inception, implementation, to service delivery.

• Designs, implements, and manages comprehensive training programs and tools to foster on-going professional development for users to maximize their proficiency in utilizing academic technologies, offering a variety of modalities such as live sessions (both in-person and virtual) and on-demand sessions such as recorded webinars and self-paced courses.

• Leads the development of a central repository of on-demand resources for academic technologies on the OAT website.

• Ensures regular engagement with faculty and other stakeholders across CUNY to identify and address current and emerging academic technology needs.

• Proactively identifies and resolves issues that may hinder successful implementation and utilization of academic technologies, and collaborates with IT teams to resolve technical issues related to academic technologies.

• Performs other duties as assigned.

NOTE : Until further notice, this position is eligible to work remotely and work on-site in the office.

QUALIFICATIONS

Minimum Qualifications

Bachelor's Degree and eight years' related experience required.

Preferred Qualifications

• Bachelor’s degree in education, instructional technology, or a related field.

• Minimum of 5 years of experience in academic technology leadership roles within higher education.

• Proficiency utilizing educational technologies including learning management systems (e.g., Blackboard, D2L Brightspace), EAB Navigate360, CollegeApp, Xenegrade, Degreeworks, Coursedog, and CRM systems.

• Change management and/or project management certification or equivalent experience.

• Proven track record of developing and implementing successful educational technology initiatives.

• Strong understanding of current trends and best practices in educational technology.

• Experience designing and delivering training programs to educate faculty and staff on academic technologies.

• Excellent communication, collaboration, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

• Ability to work effectively in a fast-paced, team-oriented environment.

• Experience in budget and staff management.

CUNY TITLE OVERVIEW

Leads College/Unit in efforts to foster, facilitate and support the use of technologies for teaching and learning.

• Leads efforts to support academic departments in high-level instructional technology planning and evaluation of new technologies

• Identifies and communicates best practices for applying instructional technologies to curriculum design and teaching techniques

• Assists faculty in designing and developing applications that address various learning styles

• Identifies training needs in the area of instructional technology, designing and delivering appropriate educational plans for faculty and staff

• Provides professional development opportunities for faculty and staff in understanding and applying instructional technologies

• Provides input to University-wide instructional technology initiatives

• Manages a staff of technology professionals

• Performs related duties as assigned.

Job Title Name: IT Academic Applications Director

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary range is $124,646 - $141,858, commensurate with qualifications, education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=28367&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers

CLOSING DATE

May 22, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.