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Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as Medical Office Access Representative to provide services at our Outpatient Clinic located in Lebanon, IN. This is a full or part-time positon working 28-40 hours per week.
Job Summary:
The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.
Essential Functions:
1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed.
2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up.3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed.
4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt.
5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed.
7. Send, Scan, Log documents into the chart as needed.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
Bilingual preferred but not required.
Knowledge, Skills & Abilities:
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Part Time
Hospital
$34k-41k (estimate)
03/06/2024
07/02/2024
cumminsbhs.org
AVON, IN
200 - 500
1972
ANN BORDERS
$10M - $50M
Hospital
MISSION AND VISION The mission of Cummins Behavioral Health Systems Inc. is to inspire the hope of recovery; to achieve excellence in all aspect of care; and to make the goals and aspirations of those we serve our highest priority. As a result of our personal leadership and of our partnerships with those we serve, those who come to us will experience the hope of recovery; will achieve their personal goals and aspirations; will demonstrate improved health, and will experience significant improvement in the quality of their lives. Our communities and healthcare partners will view Cummins as thei...r provider of choice; and Cummins will positively influence our profession through its leadership, advocacy, and demonstrated best practices. Cummins has been a provider of comprehensive behavioral health and addiction services for children, adolescents, adults, and older adults in Indiana since 1972. Locations in Avon, Indiana; Crawfordsville, Indiana; Greencastle, Indiana; Indianapolis, Indiana; and Lebanon, IN.
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The job skills required for Access Representative include Customer Service, Scheduling, Futures, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Access Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Access Representative positions, which can be used as a reference in future career path planning. As an Access Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Access Representative. You can explore the career advancement for an Access Representative below and select your interested title to get hiring information.