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IT Support Specialist
Job Description
The IT Support Specialist will work under the direction of the IT Support Services Manager and the Director of Information Technology and will serve as Tier 1 support for the university’s IT support services.
Responsibilities:
Responsibilities include, but are not limited to:
Standard Expectations:
Qualifications and Skills:
Education and Experience:
Minimum of an associate degree in IT or 1-3 years of relevant experience in a related role
Other
Colleges & Universities
$94k-116k (estimate)
06/22/2023
07/23/2024
cumberland.edu
LEBANON, TN
<25
1842
<$5M
Colleges & Universities
Cumberland University is located in Lebanon, Tennessee, 30 miles east of Nashville. Founded in 1842, Cumberland University offers a variety of educational, athletic, and social experiences to enhance the learning opportunities of the current student body. The university has an exceptional academic program steeped in the liberal arts. Athletic teams regularly compete for conference and national championships.
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.