The Book Shop Clerk supports Cumberland Heights’ mission of providing the highest quality care possible in a cost-effective manner for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps.

POSITION SUMMARY

The Book Shop Clerk reports to the Alumni Relations Manager. Responsibilities include, but are not limited to, the following: sales, cash/check/credit card payment processing and daily deposits, assisting with monthly inventory control.

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

Responsible for all aspects of sales while on duty including cash, check, and credit card processing;

1. Keeps accurate computer records of all sales transactions while on duty; completes daily deposit for Accounting;

2. Works with the Alumni Relations Manager to determine what items are offered for sale in the shop, according to the shop’s purpose and past sales records;

3. Ensures a welcoming, safe, and healing environment is maintained for patients, families, and alumni throughout the continuum of care;

4. Recommends ways to improve the quality and delivery of services;

5. Maintains confidentiality of company and patient information; and

6. Reacts productively to change.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma/GED with one year experience in retail management (e.g.inventory control, income/expense management, and bookkeeping) preferred.

OTHER SKILLS

Ability to lift up to 25 pounds, ability to speak, hear, see, stand, sit, walk, stoop, climb, reach and handle; ability to speak, read and write in English; good problem-solving and interpersonal skills; good written and oral communication skills; proficient in use of Microsoft Office applications and office equipment; simple bookkeeping skills. Familiarity with Twelve Step philosophy and recovering community preferred; If recovering, two years of verifiable abstinence required; active participation in the appropriate Twelve Step Program preferred.

WORK ENVIRONMENT

Position is generally in a small store setting that involves everyday risks or discomforts requiring normal safety precautions. Hours include evenings and weekends