Culver City Mazda is seeking a Fleet Assistant / Product Specialist to provide a fun and relaxed educational experience for our clients. This is not a sales position; a Product Specialist provides information and assistance about the vehicles and the Mazda brand only. Working closely with Sales Managers, a Product Specialist will assist clients with their vehicle purchase along with answering questions and assistance.

RESPONSIBILITIES:

• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Direct clients to online tools available for reviewing vehicle options, packages, features
• Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
• Explain product performance and benefits
• Describe all optional equipment available for customer purchase
• Build strong rapport with customers
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
• Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
• Assist with lead generation by managing incoming email leads & set appointments for vehicle demonstrations all over email and text communication
• Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership

REQUIREMENTS:

• An upbeat, positive and energetic attitude throughout the sales workday
• Possess strong verbal and written communication skills
• Automotive experience
• Ready to hit the ground running on learning new products in & out
• Outgoing with a friendly personality
• Have great customer service skills
• Tech Savvy
• Computer literate

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Culver City, CA 90230: Relocate before starting work (Required)

Work Location: In person