About us

Cultris Security Systems, Inc. is a small business in Houston, TX. We are professional, agile and our goal is to Established in 2005, Cultris Security Systems designs and implements custom security solutions, including Intrusion systems, Fire systems, Access Control systems, A/V and Video Surveillance, for both commercial and residential customers. We strive to provide excellent customer service and to build on our long-standing customer relationships..

Our work environment includes:

• Modern office setting
• Food provided

Job Summary:

Are you prepared to advance your career as a security installation technician? Are you seeking new challenges with the support of a well-established company, aiming to become a lead installer or project manager? In this role, you will leverage your industry experience, problem-solving abilities and attention-to-detail to install and program low-voltage systems, as well as perform service and preventative maintenance. Responsibilities will include running necessary cabling, trimming devices, troubleshooting issues, performing upgrades and repairs, programming systems and educating customers on CCTV, access control, A/V, fire and intrusion systems.

Qualifications:

· At least 5 years of security installer or service technician experience

· At least 3 years of access control installation and programming experience

· Solid skills in troubleshooting, organization and multi-tasking

· Experience with Honeywell, DMP, Brivo, DSX, Hanwha and Control4 or comparable systems with applicable knowledge

· Effective customer support skills; ease in working directly with customers

· Capability to learn and use new technologies for job duties

· TXDPS burglar alarm registration pocket card or ability to obtain one (pass background check) is required

· Ability to pass a drug test

· Current fire license or willingness to obtain fire license is preferred

Please note that personal vehicle may be required. We reimburse for mileage and tolls.

Responsibilities:

· Install intrusion, fire, A/V, CCTV and access control systems for customers, from pre-wire through system implementation

· Perform service calls in an efficient manner for customers experiencing issues with their systems

· Interact with customers in person and over the phone for scheduling and assistance with issues

· Be responsive to office team for last minute schedule changes or emergency service requests

· Troubleshoot and resolve system issues, by repairing or determining upgrade needs; communicate to customer and sales team

· Manage daily schedule in completing assigned calls and follow up appointments

· Avoid rework and call backs by testing system completely and ensuring all is in working order before completing service call or installation

· Successfully use online service management system for scheduling and creating service tickets

· Perform preventative maintenance for customers based on frequency included in contract

· Provide customer training as needed

· Effectively manage inventory for jobs

· Work with central station to put system on test and test signals to ensure fully working system

· Other responsibilities as determined

Benefits:

· Health insurance

· Dental insurance

· Life insurance

· Paid vacation days, sick time and holidays

· Annual training opportunities

· Mileage reimbursement

· Annual performance-based bonuses

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Experience:

• Access Control: 3 years (Required)
• security alarm installation/programming: 5 years (Required)

Ability to Commute:

• Houston, TX (Preferred)

Ability to Relocate:

• Houston, TX: Relocate before starting work (Required)

Work Location: In person