Cuesta College
Salary: $23.34 Hourly
Job Type: Full Time
Job Number: FY2122-00144
Location: Cuesta College - San Luis Obispo Campus, CA
Department: Student Success & Support Programs
Closing: 5/2/2022 11:59 PM Pacific
Job Description Summary
This is a recruitment for a substitute (short-term/temporary) position. This recruitment will be open until the position is filled. Applications will be reviewed on a rolling basis.
DEFINITION
Under general supervision of a Dean, Director or Associate Director, assist with all components of matriculation including, but not limited to outreach, admissions, orientation, placement, registration, and follow-up activities. This assignment may include work and activities at any of the San Luis Obispo Community College District instructional sites, as well as participation in outreach activities, support for distance education students, and the development of comparable online materials.
DISTINGUISHING CHARACTERISTICS
The Enrollment Success Specialist position is distinguished from other positions in that it performs a variety of specialized duties regarding services for prospective, new, continuing, and returning students. Incumbents are expected to deliver information and services related to a wide variety of student support programs with the ability to work under a minimum of supervision.
The incumbent in this position supports institutional effectiveness and student learning outcomes by effectively assisting
Essential Functions & Qualifications
ESSENTIAL FUNCTIONS
Disseminate information regarding college programs, course offerings, registration, support services, transfer information, and college policies and procedures;
Serve as a central point of contact for the college with general knowledge to answer a variety of questions in various formats (e.g. written, telephone, and face-to-face)
Interpret and apply admission and registration rules, regulations, and polices;
Receive, verify, and enter admission and registration forms into student information system;
Assist students, staff and the public in understanding California residency requirements;
Schedule student appointments;
Serve as contact for distance education students to facilitate the completion of matriculation and success activities;
Interpret and apply policies, procedures, and practices of the District with sound judgment;
Learn and effectively implement emergency procedures for the site;
Analyze situations accurately and make judgments without immediate supervision;
Communicate effectively orally and in writing;
Perform other related duties as required. QUALIFICATIONS
Education:
Required
Associate Degree; Preferred
Bachelor's Degree;
Completion of courses in human services, sociology, psychology, education, or closely related fields. Experience:
Preferred
Two years of experience in a student support position in a high school or community college setting. Knowledge of:
Matriculation principles and procedures used in California Community College programs, including, but not limited to, access, orientation, assessment, counseling/advising, academic standing, follow-up, and research/evaluation;
Objectives of student equity mandates;
Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
Correct usage of English, grammar, spelling, punctuation, and vocabulary; and
District policies and procedures.
Ability to:
Establish and maintain cooperative working relationships with those contacted in the performance of duties; and
Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities. Physical ability to:
Read and comprehend printed matter and text and data on computer monitors;
Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
Sit or stand for extended periods of time;
Lift and/or carry 25 pounds; and
Exert manual dexterity sufficient for keyboard and other office equipment operation. License and Certificates (current within the last year): Required
Valid driver's license and eligible to obtain California driver's license upon hire.
Additional Information
This is a recruitment for a substitute (short-term/temporary) position. This recruitment will be open until the position is filled. Applications will be reviewed on a rolling basis.
Interview Process Information
Selected applicants will be contacted for an interview.
To be considered for this position please visit our web site and apply on line at the following link: https://www.governmentjobs.com/careers/cuesta
The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.
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