Oversee day-to-day operations to ensure that the assigned facility is running smoothly. Provide exceptional customer service to each of the members in the facility and ability to communicate to managers any updates as needed. Responsible for the upkeep of the warehouse, office, and community spaces. The job will generally be involved in anything that breaches the safety, security, or usability of their facilities.

Roles and Responsibilities

• Oversee general administration and maintenance of properties.
• Oversee day to day operations of our properties.
• Oversee property repairs, maintenance, and build out with the maintenance team and outside vendors.
• Work with Tenants to collect rent on time.
• Drafting weekly reports and making written recommendations to the operations team.
• Administrative work with regards to vendors, payments, tracking, follow up.
• Excellent communication skills and customer service
• Inspect building structures to determine the need for repairs or renovations
• Control activities like parking space allocation, waste disposal, and building security
• Allocate office space according to needs of the customers
• Maintains property by investigating and resolving member complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs.
• Enforces occupancy policies and procedures by confronting violators
• Create a welcoming and collaborative community environment amongst our members and build relationships between members.
• Ensure that your building is fully operational and processes are running smoothly
• Be the first and last point of contact for your building

- Greet and check-in member guest and greet people who come in for tours and track walk- in guests

• Prepare and distribute promotional materials to guests/potential members
• Assist with move-ins and move-outs; prepare and distribute member welcome packets
• Manage keycard activations and key log
• Ordering office and office supplies per your assigned facility
• Maintain a cleaning schedule with our cleaning staff. Make sure restrooms, dining, lobby, and common spaces are sanitary and cleaned daily

Update floor plans and tenant list. Appfolio and sketch up a plus

Direct drivers and pickups and deliveries for members of the facility

• Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security, on and off-site building management.
• ensuring that basic facilities, such trash, office space, loading docks, yard space, trailer staging, storage space, and restrooms (all areas, including warehouse restrooms) are well-maintained

• College graduate with a four year degree, preferred
• Customer service and/ Operations experience a plus
• Must have strong verbal and written communication skills
• Exceptional organizational and multitasking skills
• Proficient in basic computer skills, Microsoft word, excel, google sheets, sketch up, outlook