The Cordish Companies’ origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies’ Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 50 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members.

Resident Services Associate coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.

The Operations and Facilities Administrator is responsible for coordinating maintenance, facilities and Operations of mixed-use retail and entertainment spaces. Oversee all ongoing programs, event planning, street closures, developing scope of work, and coordination with third party vendors. Formulate capital improvement projects and annual budget.

Essential Duties & Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Help Department Managers regarding preventive maintenance of facility equipment, including HVAC, plumbing and electrical systems.
• Coordinate with outside contractors/vendors for capital improvements, infrastructure projects and with vendors for routine preventative maintenance programs.
• Coordinates with City Hall Public Works in accordance with the Development Agreement; which includes all common areas and garages. Apply for all street closing permits.
• Conducts walk through and inspections with senior manager of District and Venues.
• Oversees ordering, and controlling all maintenance supplies and facilities equipment for budget monitoring.
• Reviews weekly, monthly, and quarterly inspection reports for District and venues assigned.
• Help formulate manages annual maintenance and cap ex budgets for multiple departments.
• Coordinates with vendors for submission of bids.
• Formulate scheduling and prioritizes weekly and daily work.
• Support employees and department’s needs.
• Monitor ATM and place service request
• Collect data and submit all monthly meter readings
• Formulate and revise emergency action plan
• Coordinate all yearly inspections and permit acquisitions.
• Keeps senior management promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
• Record salary adjustments, transfers, promotions, dismissals and year end reviews.
• Ensures proper hiring process of all new employees.
• Occasional after hours work is required.

Skills

• Must have a strong proven record of managing a variety of projects.
• Strong attention to detail, follow-up and excellent organizational skills.
• Strong sense of urgency, adaptability, flexibility and resourcefulness.
• The ability to function professionally under pressure, while managing multiple concurrent projects and deadlines.
• Proven competencies in software applications and programs, particularly Microsoft Office, including Excel, Word, Outlook, and word processing and file management skills.
• Must possess personal tact, discretion and good judgment. Excellent written and verbal communication skills.

Supervisory Responsibility

This position oversees managers of multiple departments and is responsible for performance and hiring recommendations of the employees within those departments.

Education

• College preferred and/or Vocational Technical Certifications.
• Minimum of three years in a managerial position directing a multifunctional staff.

Working Conditions
This job operates in a professional office environment and occasionally be outside . This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Sensory Demands
Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult for the individual in the position to concentrate.

Mental Demands
The position will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.

Physical Demands
Positon will require to walk, inspect, and monitor progress on projects throughout the District’s 8 city blocks.

Environmental Conditions
Position will have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of clients, contractors, and tenants. Administrator may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks.