GENERAL SUMMARY:

• Under general supervision of the Data Operations Manager for OnCore Support, the Clinical Trials Management System (CTMS) Program Analyst is responsible for serving as the first line of technical support for CTMS electronic systems at Henry Ford Health.
• These include Advarra's OnCore and eRegulatory, as well as any related interfaces with additional systems, and any future systems deployed to support the research mission at Henry Ford Health.
• Responsible for assisting with the setup, build, activation and ongoing support of all trial types (federally funded, industry-sponsored, and investigator initiated human subject research).
• Works directly with research departments and provides reporting, additional training, and auditing of each system to ensure Henry Ford Health minimum data requirements in OnCore and eRegulatory are being achieved.
• Provides support with system implementation, creating user accounts, managing calendar and budget build requests, and research department calendar queries.
• This position will be a key member of the OnCore support team and will support operations, management of research departments within the Advarra systems, subscription utilization, and regulatory compliance.
• Utilizes technical analytical skills to seek out, research and evaluate a variety of solutions to provide research personnel with high quality, efficient workflows and data that promote efficiency and enterprise-wide standardization.