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Manager, Strategic Industry Programs

CTIA-The Wireless Association

Washington, DC | Full Time

$112k-149k (estimate)

4 Months Ago

Marketing Programs Associate - Industry Dive (Hybrid DMV)

Informa Group Plc.

Washington, DC | Full Time

$80k-106k (estimate)

1 Week Ago

Manager, Strategic Industry Programs

$112k-149k (estimate)

Full Time 4 Months Ago

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CTIA-The Wireless Association is Hiring a Manager, Strategic Industry Programs Near Washington, DC

Job Title: Manager, Strategic Industry Programs

Department: Administration

Reports to: VP, Strategic Industry Programs

FLSA Status: Exempt

Prepared date: 6/5/2023

Summary: Business Development and Strategic Industry Programs Manager

Essential duties and responsibilities include the following (other duties may be assigned):

Business/Program Development Skills:

Primary point of contact for working group engagement, ability to qualify new member prospects and member engagement follow-up across multiple working groups
Prepare working group meeting agendas and summaries, and project manage working group deliverables
Coordination of certification roadmaps that connect Strategic Programs industry initiatives by working with member company subject matter experts and outside experts to build industry recognized programs; including leveraging other internal certification program assets where applicable
Project management including tracking, reporting and business modeling for new industry programs
Establish weekly action items for short term and long term goals
Track member engagement pipeline reports
Identify interdepartmental opportunities to align Strategic Industry Programs initiatives with our broader association goals
Liaison between policy, communications and membership teams for content approvals as needed
Prepare processes and documentations required to transition working groups into industry programs, as needed
Basic database management and reporting is a plus

Supervisory responsibilities: N/A

Competency:

To perform the position successfully, an individual should demonstrate the following competencies:

Project Management – Ability to multi-task; Strong project management skills

Customer Service – Responds to member and departmental requests for service and assistance in a timely manner (within 24-48 hours); Meets commitments.

Interpersonal Skills - Maintains confidentiality.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information

Teamwork - Contributes to building a positive team spirit

Judgment - Exhibits sound and accurate judgment

Planning/Organizing - Have excellent organizational skills; Prioritize and plans work activities; Uses time efficiently

Professionalism - Approaches co-workers and external parties in a tactful and productive manner; reacts well under pressure; Treats others with respect and consideration regardless of their status or position

Quality - Demonstrates accuracy and thoroughness

Attendance/Punctuality - Is consistently at work and on time; Arrives prepared for meetings and at appointments on time

Dependability - Follows instructions, responds to management direction

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge:

Prior experience with relationship management, project management skills

Computer skills:

Must be extremely well-versed in all Microsoft Office Suite products. Expert knowledge of Excel is required and prior experience with databases is preferred. Knowledge of product marketing, project planning, and some experience in working with technology subject matter experts and strong presentation skills are preferred.

Education and/or experience:

5 years’ project management, proven track-record with customer relations

Language Skills:

Detail-oriented with knowledge of grammar and punctuation. Proficiency in proofreading skills and strong communications skills are required.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to attend meetings and other events, both in and out of the office, as the demands of the job require.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

This list describes general job duties and responsibilities. It is not a complete list of duties. Incumbents may be required to perform additional tasks related to these duties.

CTIA does not discriminate on the basis of age, sex, color, race, national origin, religion, sexual orientation, gender identity or expression, family responsibilities, marital status, personal appearance, veteran status, political affiliation, matriculation, genetic information, pregnancy or related conditions, disability or any other characteristic protected by law.