Description

CTG is seeking to fill a Print Production Associate opening for our client in Appleton, WI.

Location : Appleton, WI

Job Type : Hourly Consultant

Duration : Ongoing contract

Pay : $18.50 / hr

Hours : 8 am to 5 pm, M-F

We are looking for a candidate that has experience in an actual print shop or at a copy center like Staples or OfficeMax.

This position is more complex than just taking a one off copy or printing one page. This is high speed, high volume print production using digital front ends.

Duties :

• Possesses skills and competencies to deliver minimum / basic contracted customer requirements (document assembly and finishing).
• Tasks and activities are defined and routine
• Ability to lift up to 50 pounds (add equipment clause)
• Point of contact to receive, review and electronically log customer jobs
• Operate standard finishing equipment (. paper cutters, inserters, laminating, and hole punchers)
• Operate basic office equipment (printer, copier, fax)
• Apply asset tags to office equipment and update database
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process and distribute incoming and outgoing faxes, log for billing purposes
• Log incoming packages and other accountable mail
• Process basic forms and update information using a PC
• Wrap, pack, label, and ship finished product
• Collect and submit meter reads
• Maintain appropriate supply inventory, distribute supplies as required
• Problem solve basic issues to complete production, delivery, and output requirements
• Perform basic quality inspection before, during and after output of each production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print / copy equipment issues by contacting service personnel using specific PC applications
• Operate low to mid-speed printers and copiers
• Estimate, schedule and track incoming production jobs
• Track and store jobs as customer requires for reuse at a future date, including file back-up
• File / document conversion (utilizing standard software)
• Perform operator maintenance on equipment
• Maintain reporting logs and information for billing
• Track and store jobs as customer requires for reuse at a future date, including file back-up mail delivery, courier duties as requested

Skills :

• Able to demonstrate basic computer skills
• Functional knowledge of PC (keyboard functions, mouse,
• Basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills Able to demonstrate ability to send and receive emails, find, open and save documents and files, perform data entry
• Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer
• Able to demonstrate basic math skills (division, multiplication, percentages)
• Able to demonstrate business maturity and professionalism

Experience :

• Experience in a Customer Service environment (minimum 1 year)
• Print Shop or copy center (1 year)

Education :

Required High school degree or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Last updated : 2024-05-11