6 Customer service coordinator Jobs in Corning, NY
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CTG (Computer Task Group) is Hiring a Customer service coordinator Near Corning, NY
Description
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!
CTG's premier client has a contract assignment for a Customer Service Coordinator II.
Type : Contract
Job Title : Customer Service Coordinator II
Location : Corning, NY
Candidates must be able to commute and work onsite in Corning, NY*
Pay Rate : Based on experience
Work Hours : M-F 8am-5pm
Education : HS diploma or GED. Two-year degree preferred.
A successful candidate in this position will possess strong soft skills as well as
1 year customer service experience and outstanding Microsoft Excel skills.
Description
- Supports CET Customer Service team.
- Provides order management support to business customers (order entry, order maintenance, logistics, inventory review, price updates, and support metrics.
- Delivers professional, first line inter-face for customer correspondence including providing conflict resolution.
- Maintains records of customer profiles and prepares status reports.
- Position acts as a liaison between customer and business.
- Identify and act on supply issues to minimize impact to the customer.
- Thoroughly and accurately follows detailed standard procedures and performs duties within prescribed time frames.
Requirements :
- Strong attention to detail, experienced at building relationships and working across many different areas. Able to effectively manage multiple activities in a fast-paced environment.
- Gathers information independently using established and well-defined procedures to problem solve, make decisions, and prioritize.
- Ability to negotiate and resolve issues across multiple functions.
- Demonstrates strong excel skills.
- Consistently completes tasks with a high level of accuracy and professionalism and has very strong communications skills (both written and verbal).
Required Qualifications
Education
HS diploma or GED. Two-year degree preferred.
Desired Skills / Experience :
- PeopleSoft 8.0 supply chain (order entry, billing, shipping) or equivalent system, experience working with customers and freight forwarders.
- Positive attitude, team player.
- Enjoys being challenged and strives to improve processes.
Desired / Required Soft Skills :
Team player, clear and concise communications skills, patience, ability to remain calm in stressful situations, attentiveness and has a positive attitude, is dependable and punctual.
Additional Information
- No third party resumes will be accepted
- Drug testing and / or other employment-related inquiries may be conducted
- CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
- All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
- CTG is an Equal Employment Opportunity employer
- CTG is an E-Verify Company
Last updated : 2024-05-07
Job Summary
Full Time
$38k-48k (estimate)
05/08/2024
05/14/2024
ctg.com
KEYPORT, NJ
3,000 - 7,500
1986
ANDREA GREENE
<$5M
Related Companies
About CTG (Computer Task Group)
CTG serves as a catalyst for your digital transformation, offering innovative solutions and services that accelerate your strategy and project momentum. We help you achieve your evolving digital aspirations and desired business and IT outcomes improved business performance, data-driven decision making, continuous innovation, and reimagined customer experiences with the agility and confidence needed to keep up with our fast-paced world. CTGs comprehensive solutions help clients across all industries address the business, technology, and operational challenges that are escalating as the pace of ...change gets faster and the stakes get higher. Our solutions leverage the latest tools and methodologies to allow for greater technology and business agility. Contact us today at info@ctg.com to learn how CTG can help accelerate your digital transformation.
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The job skills required for Customer service coordinator include Customer Service, Communication Skills, Billing, Attention to Detail, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Coordinator.
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