Job Duties: 

Anticipates and responds to guests in a friendly and positive manner

Responsible for providing the highest level of service

Process check-ins and check-outs, verify billing, create reservations, and process special requests

Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary

Monitors room availability, follows restrictions, and all booking policies and procedures

Follows company procedures when handling cash and processing financial transactions

Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste

Adheres to company general work rules, department procedures and company policies

Education:

High school diploma or GED required