Hiring for two different entry level positions with potential to be cross-trained to both. Opportunity for growth into multiple positions including Phlebotomist, Senior, Group Lead, and much more!

No previous position related experience required, but customer service experience preferred. We provide on the job training for both positions.

Scroll down for details on each position.

1) Medical Screener - Reception Technician (Customer Service):

Job Description Summary:

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Job Description:

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

4 May answer the telephone and answer callers question or transfer call to appropriate staff member.

5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

6 Alerts Group Leader or Supervisor of donor flow issues.

7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.

9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

10 Maintains confidentiality of all personnel, donor and center information.

11 May be cross-trained in other areas to meet the needs of the business.

12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

13 Perform other job-related duties as assigned.

2) Donor Support Technician (Customer Service):

Job Description Summary: Responsible for preparing the donor, donor area and equipment for the pheresis process.

Main Responsibilities:

1. Prepares the autopheresis machine for the pheresis process.

2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

3. Disconnects the donor when the process is complete.

4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

7. Alerts Group Leader or Supervisor of donor flow issues.

8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.

10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

11. Maintains confidentiality of all personnel, donor and center information.

12. May be cross-trained in other areas to meet the needs of the business.

13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

14. Perform job-related duties as assigned.

Requirements for Both Positions:

Education: High school diploma or equivalent required Experience

Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

Must be able to perform basic math calculations

Working Conditions (physical & mental requirements):

Ability to understand, remember and apply oral and/or written instructions. Ability to understand and follow basic instructions and guidelines. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. CSL offers the following benefits for this part-time position: Option to participate in CSL’s 401(k) Savings Program; enhanced employee plasma donation program.

Job Types: Full-time, Part-time

Pay: $14.10 - $16.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Parental leave

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Work Location: In person