Recent Searches

You haven't searched anything yet.

2 Customer support technician Jobs in Parkersburg, WV

SET JOB ALERT
Details...
CSL Plasma
Parkersburg, WV | Full Time
$31k-38k (estimate)
1 Week Ago
Westbrook Health Services
Parkersburg, WV | Full Time
$39k-48k (estimate)
6 Months Ago
Customer support technician
CSL Plasma Parkersburg, WV
$31k-38k (estimate)
Full Time 1 Week Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

CSL Plasma is Hiring a Customer support technician Near Parkersburg, WV

Job DescriptionJob Description SummaryResponsible for preparing the donor, donor area and equipment for the pheresis process.

Job Description

Main Responsibilities

1. Prepares the autopheresis machine for the pheresis process.

2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

3. Disconnects the donor when the process is complete.

4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

7. Alerts Group Leader or Supervisor of donor flow issues.

8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.

10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

Promotes safety in all actions.

11. Maintains confidentiality of all personnel, donor and center information.

12. May be cross-trained in other areas to meet the needs of the business.

13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

14. Perform job-related duties as assigned.

Education

High school diploma or equivalent required

Experience

Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience

Must be able to perform basic math calculations

Working Conditions (physical & mental requirements)

Ability to understand, remember and apply oral and / or written instructions

Ability to understand and follow basic instructions and guidelines

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of time

Reach, bend, kneel and have high level of manual dexterity

Occasionally be required to lift and carry up to 25 pounds

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Required to work overtime and extended hours to support center operational needs

Note : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Our Benefits

  • CSL offers the following benefits for this full-time position : Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage;
  • Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program;

Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.

For more information on CSL Plasma benefits visit .

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives.

We are committed to our work because lives depend on us. Learn more about CSL Plasma .

We want CSL to reflect the world around us

As a global organization with employees in 35 countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!

PDN-9bf1a189-5198-42a3-8197-970ad0b05868

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

SALARY

$31k-38k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/13/2024

WEBSITE

cslplasma.com

HEADQUARTERS

Boca Raton, FL

SIZE

1,000 - 3,000

Show more

CSL Plasma
Part Time
$39k-53k (estimate)
Just Posted
CSL Plasma
Full Time
$76k-94k (estimate)
Just Posted
CSL Plasma
Full Time
$140k-168k (estimate)
2 Days Ago

The following is the career advancement route for Customer support technician positions, which can be used as a reference in future career path planning. As a Customer support technician, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support technician. You can explore the career advancement for a Customer support technician below and select your interested title to get hiring information.

Westbrook Health Services
Full Time
$39k-48k (estimate)
6 Months Ago