You haven't searched anything yet.
Customer Service - Donor Support Technician page is loaded
Customer Service - Donor Support Technician
Apply
locations
Americas, US-GA, Macon 233, CSL Plasma
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R-228362
Job Description
Job Description Summary
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Job Description
Main Responsibilities1. Prepares the autopheresis machine for the pheresis process.2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
3. Disconnects the donor when the process is complete.4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.7. Alerts Group Leader or Supervisor of donor flow issues.
8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.
Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Promotes safety in all actions.11. Maintains confidentiality of all personnel, donor and center information.12. May be cross-trained in other areas to meet the needs of the business.
13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.14. Perform job-related duties as assigned.
EducationHigh school diploma or equivalent requiredExperienceMinimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experienceMust be able to perform basic math calculationsWorking Conditions (physical & mental requirements)Ability to understand, remember and apply oral and / or written instructionsAbility to understand and follow basic instructions and guidelinesMust be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of timeReach, bend, kneel and have high level of manual dexterityOccasionally be required to lift and carry up to 25 poundsFast paced environment with frequent interruptionsFrequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areasRequired to work overtime and extended hours to support center operational needs
Note : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.Our Benefits
Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
For more information on CSL Plasma benefits visit
https : / / cslbenefits.com / cslp
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives.
We are committed to our work because lives depend on us. Learn more about CSL Plasma .We want CSL to reflect the world around us
As a global organization with employees in 35 countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion
at CSL.Do work that matters at CSL Plasma!
Similar Jobs (3)
Tech Donor Support
locations
Americas, US-GA, Macon 233, CSL Plasma
time type
Part time
posted on
Posted 30 Days Ago
Customer Service - Donor Support Technician
locations
Americas, US-GA, Macon 233, CSL Plasma
time type
Part time
posted on
Posted 30 Days Ago
Customer Service - Donor Support Technician
locations
Americas, US-GA, Macon 233, CSL Plasma
time type
Part time
posted on
Posted 30 Days AgoCSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click
here
J-18808-Ljbffr
Last updated : 2024-04-08
Full Time
$33k-41k (estimate)
04/09/2024
04/24/2024
cslplasma.com
Boca Raton, FL
1,000 - 3,000
The job skills required for Customer service support include Customer Service, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service support positions, which can be used as a reference in future career path planning. As a Customer service support, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service support. You can explore the career advancement for a Customer service support below and select your interested title to get hiring information.