Recent Searches

You haven't searched anything yet.

3 Customer Service - Donor Support Technician Jobs in Niagara Falls, NY

SET JOB ALERT
Details...
CSL Plasma
Niagara Falls, NY | Full Time
$34k-42k (estimate)
2 Weeks Ago
Csl
Niagara Falls, NY | Full Time
$34k-42k (estimate)
1 Month Ago
Csl
Niagara Falls, NY | Full Time
$35k-42k (estimate)
3 Weeks Ago
Customer Service - Donor Support Technician
CSL Plasma Niagara Falls, NY
$34k-42k (estimate)
Full Time 2 Weeks Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

CSL Plasma is Hiring a Customer Service - Donor Support Technician Near Niagara Falls, NY

Pay rate is $15.00 to $16.25

Job Description SummaryResponsible for preparing the donor, donor area and equipment for the pheresis process.

Main Responsibilities

1. Prepares the autopheresis machine for the pheresis process.
2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
3. Disconnects the donor when the process is complete.
4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
7. Alerts Group Leader or Supervisor of donor flow issues.
8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
11. Maintains confidentiality of all personnel, donor and center information.

12. May be cross-trained in other areas to meet the needs of the business.
13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
14. Perform job-related duties as assigned.

Education

 High school diploma or equivalent required

Experience
 Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

 Must be able to perform basic math calculations

Working Conditions (physical & mental requirements)
 Ability to understand, remember and apply oral and/or written instructions

 Ability to understand and follow basic instructions and guidelines

 Must be able to see and speak with customers and observe equipment operation.

 Occasionally perform tasks while standing and walking up to 100% of time

 Reach, bend, kneel and have high level of manual dexterity

 Occasionally be required to lift and carry up to 25 pounds

 Fast paced environment with frequent interruptions

 Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

 Required to work overtime and extended hours to support center operational needs

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35 countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Job Type: Full-time

Pay: $15.00 - $16.25 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Wellness program

Healthcare setting:

  • Acute care
  • Clinic
  • Inpatient
  • Long term care
  • Medical laboratory
  • Nursing home
  • Outpatient
  • Plasma center

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Rotating shift
  • Rotating weekends
  • Weekends as needed

Travel requirement:

  • Travel

Application Question(s):

  • Availability between 7 am and 8pm daily?

Ability to Relocate:

  • Niagara Falls, NY 14304: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

05/30/2024

WEBSITE

cslplasma.com

HEADQUARTERS

Boca Raton, FL

SIZE

1,000 - 3,000

Show more

CSL Plasma
Full Time
$34k-47k (estimate)
2 Days Ago
CSL Plasma
Full Time
$75k-97k (estimate)
2 Days Ago
CSL Plasma
Full Time
$55k-62k (estimate)
2 Days Ago

The following is the career advancement route for Customer Service - Donor Support Technician positions, which can be used as a reference in future career path planning. As a Customer Service - Donor Support Technician, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service - Donor Support Technician. You can explore the career advancement for a Customer Service - Donor Support Technician below and select your interested title to get hiring information.

Csl
Full Time
$34k-42k (estimate)
1 Month Ago
Csl
Full Time
$35k-42k (estimate)
3 Weeks Ago