Salesforce CPQ, Rebate Management & Billing Architect

Key Responsibilities:

• In-depth knowledge of the SF platform and SF Rebate Management module & CPQ
• Creating business requirement documents, user stories, functional specifications, and system design specifications.
• Eliciting requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
• Accurately translating business requirements into system functionality requirements.
• Managing project work, enhancements, and fixes, from the request and requirements stage through build, test, and deployment ensuring that there are few revisions needed along the way because the needs analysis was conducted thoroughly.
• Providing strategic technical insight with respect to Rebate Mgt & CPQ
• Serving as a technical adviser for out of the box Salesforce.com Rebate Management & CPQ features and functions.
• Supporting the remaining Salesforce CPQ enhancement roadmap from design to deployment, user adoption, and ongoing improvements and system administration.
• Managing the relationship with key business stakeholders to help define and meet business priorities.
• Participate in change management activities (UAT, training, communications, online help, business readiness etc.) supporting program rollouts in partnership with Sales Operations and other business operation teams.
• Comprehend and uphold release management best practices related to internal release management and product functionality upgrades coming from the vendor.
• Coordinate and communicate process and system changes impact with cross-functional teams.
• Understanding of key architectural concepts (API, governor limit, platform, Test coverage, Apex, Visual Force, Workflow, Process Builder, Triggers etc.) and how they influence design.
• Should be responsible for improving the overall processes and adoption using the Force.com platform through training and awareness sessions.