Position Summary: The testing coordinator is responsible for the development, implementation, and oversight of Fair Housing Testing for enforcement or complaint activities as well as recruiting Testers and conducting Tester Training. Also, the testing coordinator works on collecting and analyzing test and survey data.

Organization Background: CSA San Diego County (www.c4sa.org) is a 501(c) (3) non-profit corporation. We have decades of experience as advocates for fair housing, mediating tenant/landlord issues. Other issues CSA addresses include: hate crime prevention, civil rights of newcomers and immigrants, human trafficking and youth education.

General Responsibilities: The Fair Housing Testing Coordinator conducts the Fair Housing Testing Program, which includes:

• Recruiting and training testers
• Assigning and coordinating tests
• De-briefing testers
• Screens intake calls
• Provides information to consumers about fair housing laws
• Investigates potential cases
• Assists consumers with complaints
• Prepares programmatic reports

Specific Responsibilities:

• Work directly with the Program Manager to implement Testing Program
• Attend required or necessary skill level training
• Maintain complete and accurate current listing of tests and workshops conducted, as well as testers trained
• Develop and maintain a current database on trained testers, tests conducted and other pertinent data
• Assist with scheduling and conducting Tester Trainings
• Generate test assignments
• Coordinate, dispatch, and debrief testers
• Review and analyze test data
• Prepare precise and concise written reports
• Create partnerships with local organizations
• Interact effectively and professionally with all persons at all times
• Be able to travel and work evenings or weekend hours
• Conduct formal and informal community networking
• Keep accurate documentation to produce monthly, quarterly, bi-annual, annual reports and other periodic reports
• Maintain appropriate confidentiality
• Handle sensitive issues with tact and professionalism

Requirements

• Fair Housing experience
• Commitment to civil rights and advocacy
• Excellent organizational aptitude
• Have experience and possess excellent skills in case assessment and management
• Excellent oral and written communication skills
• Excellent telephone etiquette
• Counseling skills
• Knowledge of computer: Microsoft Office, Excel, Access, Power Point, and Word
• Knowledge of rental market (contract, lease agreements, month-to-month)
• Be able to conduct small and large group presentations
• Be able to work with diverse groups
• Be a self-starter and function with minimal supervision
• Possess and maintain valid California Driver’s License and auto insurance
• Possess a reliable form of transportation

Education, Training, and Experience

• Bachelor’s Degree
• HUD Certified Counselor
• Fair Housing experience preferred
• One year full time work experience involving counseling or investigating fair housing complaints
• Bilingual (E/S) capability helpful.

To Apply

Send a resume and cover letter to estela@c4sa.org. No phone calls please.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• El Cajon, CA 92020: Relocate before starting work (Required)

Work Location: Hybrid remote in El Cajon, CA 92020