Retail Sales Associate

SUMMARY: Performs all aspects of retail sales including but not limited to greeting and welcoming customers, suggestive selling, closing the sale, and accurately completing the sale on the point-of-sale register.

AVAILABILITY: Monday-Friday 9:30am-7:30pm, Saturday 9:30am-6:30pm Flexible Scheduling

LOCATION: Tomball Storefront

DUTIES AND RESPONSIBILITIES:

• Assists customers in an enthusiastic and courteous manner; provides outstanding customer service
• Advises and assists customers with their choices of product for themselves and for gifts
• Utilizes various selling techniques to increase sales
• Accurately completes sales using POS system according to established procedures
• Stocks and cleans the store for the best sales appearance and ease of use for the customer
• Develops and maintains knowledge of all merchandise in selling area to effectively assist customers with accurate information; keeps current as new product lines are introduced
• Assists with merchandising efforts, displays, and floor moves as needed
• Utilizes customer-focused selling skills, add-on selling, closing skills, and other sales generating skills
• Performs other related duties as assigned by management

QUALIFICATIONS:

• High School Diploma or GED
• Any combination of training, or experience that provides the required knowledge, skills, and abilities
• Commitment to excellence and high standards
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Excellent customer service skills
• Creative, flexible, and innovative team player
• Ability to understand and follow written and verbal instructions
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Continually required to talk or hear
• Continually required to utilize visual acuity to operate a computer and/or use a keyboard
• Frequently required to lift/push/carry items up to 25 pounds