Seasonal (Seasonal) WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! BIG PEAKS, BIGGER PERKS Employee perks: Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) Free Alterra season pass for spouse and dependents 25 & under 50% off window ticket price at IKON partner resorts Free access to Alterra Mountain destinations during time off Free ski-referral letters for employees to use at other mountain resorts during time off Discounted friends & family day-ski vouchers (Up to 85% off) Discounts on Ski & Snowboard Lessons Discounts on Ski & Snowboard Rentals Discounts on Gear Tune-Ups Discounts on Food & Beverage Discounts at Crystal Mountain Retail shops Free Crystal branded swag Pro deals on gear with 100s of brands Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more Employee-only Night Skiing events Employee Housing available, on-mountain and off-mountain Accrued paid time off for eligible positions Group health insurance for eligible positions 401K benefit and generous match with immediate vesting for all staff members over 18 Opportunities for growth, advancement, and year-round employment Position Title: Banquet Server Business Unit: Banquets Position Reports to: Banquet Manager, Banquet Captain, Bar Lead Location: Crystal Mountain, Washington Wage Range: 16.50 - 18.00 tips DOE JOB SUMMARY A Banquet Server is responsible for serving food and beverages to guests at venues or catering events. The Banquet Server will be responsible for providing exceptional service to our guests during banquet events, ensuring all guests' needs are met in a timely and professional manner. ESSENTIAL DUTIES Prepare and serve alcoholic and non-alcoholic beverages to guests during banquet events, following recipes and proper pouring techniques. Maintain cleanliness and organization of the bar area, including stocking and replenishing supplies as needed. Set up banquet room as instructed by the Banquet Manager to include table settings, buffet lines, and decorations. Interact with guests in a friendly and professional manner, providing recommendations and answering questions about the menu. Adhere to all state and local alcohol service regulations, ensuring responsible beverage service. Clear tables and clean banquet room after events, ensuring all equipment and supplies are properly stored. Communicate effectively with banquet team members and other staff to ensure smooth and efficient service. Work closely with the banquet team to ensure smooth and efficient service. Assist with bar setup and breakdown before and after events. Handle cash and credit card transactions accurately and efficiently. Maintain a clean and safe work environment, following sanitation and safety guidelines. Perform other duties as assigned by the Bar Lead, Banquet Captain, or Banquet Manager. Resolve guest complaints within scope of authority; otherwise refer the matter to management. Notify supervisor and/or security of all unusual events, circumstances, missing items or alleged thefts. Attend all staff meetings as required by management. Protects the organization, members and guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies, including Washington State Health and Liquor Department regulations. Act as a representative of Crystal Mountain with guests & community members. Abide by all Crystal Mountain employment guidelines. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license) Must hold a valid Washington Food Worker Card (Health & Food Safety) Minimum 2 years professional experience in Food and Beverage, preferably catering PHYSICAL DEMANDS AND WORKING CONDITIONS This position is required to work evenings, weekends and holidays while in operation. Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis. Able to manipulate a full-size keg of beer (~160 pounds) Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.