About Crystal Home Healthcare: With a rich history spanning over 35 years, Crystal Home Healthcare is a Medicare and Medicaid certified home health agency dedicated to providing exceptional healthcare services to homebound patients in the Michigan Tri-County area. Join our seasoned and compassionate team as we continue our legacy of excellence in home healthcare.

Responsibilities:

1. Patient-Centric Care Coordination:
   • Oversee patient care personnel, ensuring seamless coordination among all disciplines, physicians, and caregivers.
   • Supervise the planning, coordination, and delivery of patient/family care with a focus on maintaining compliance with Medicare and Medicaid standards.
2. Clinical Management with Medicare/Medicaid Expertise:
   • Manage clinical activities, leveraging over 35 years of expertise in patient assessments, care plan development, and service level determination.
   • Implement, coordinate, maintain, and evaluate all care plans, ensuring alignment with Medicare and Medicaid requirements.
3. Supervision and Performance Excellence:
   • Directly supervise clinical staff, utilizing your experience to evaluate their performance in alignment with our established job goals and requirements.
   • Play a key role in the recruitment, interviewing, selection, and orientation of team members, contributing to our legacy of dedicated professionals.
4. Legacy, Compliance, and Certification:
   • Uphold our legacy of quality care by coaching staff, recommending in-service education programs, and ensuring adherence to our internal policies and standards.
   • Discuss operational issues, keeping the team updated on new/changed regulations, and reviewing records/documentation to maintain our long-standing commitment to regulatory and in-house compliance, particularly with Medicare and Medicaid guidelines.
5. Community Engagement and Growth:
   • Participate in community engagement activities and foster relationships to ensure service quality and effective care coordination.
   • Contribute to the growth and differentiation of our services in the Tri-County area, highlighting our Medicare and Medicaid certified status.

Qualifications:

• Bachelor's degree in Healthcare Administration (Preferred).
• Proven experience in home healthcare administration, ideally with a focus on serving the Michigan Tri-County area.
• In-depth knowledge of regulatory compliance, healthcare policies, and Medicare/Medicaid guidelines.
• Exceptional communication, leadership, and organizational skills.
• Ability to mentor and coach clinical staff effectively.
• Proficiency in relevant software and documentation tools.

Join Our Certified Legacy: If you are passionate about making a difference in the lives of homebound patients and are excited about contributing to a 35-plus-year legacy of excellence in home healthcare, specifically as a Medicare and Medicaid certified agency, we invite you to apply for this fulfilling Administrative Assistant position at Crystal Home Healthcare. Be a part of a team that values experience, compassion, and a commitment to providing the best in-home healthcare services while ensuring compliance with Medicare and Medicaid standards.