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Product Specialist, Service Management and Operations Group (SMOG)
Summary :
The Service Management and Operations Group is seeking a Product Specialist to help customers achieve success by understanding their needs and responding quickly and effectively to requests.
We are looking for someone who is a strong and passionate advocate for our customers while providing inputs for Customer Support materials creation, and managing escalations and communications with Engineering, Quality, and Reliability teams.
This role needs to be an influencer to align cross-functional partners to ensure the best possible experience for our customers.
Responsibilities :
Minimum Qualifications :
Preferred Qualifications :
Pay range is $29 - $34 per hour with full benefits available, including paid time off, medical / dental / vision / life insurance, 401K, parental leave, and more.
Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE :
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.
We will serve to empower you along the way and provide the path for your professional journey.
Full Time
Business Services
$92k-121k (estimate)
05/18/2024
07/17/2024
crystalequation.com
SAN FRANCISCO, CA
25 - 50
2006
Private
MAXWELL MCILWAINE
$5M - $10M
Business Services
Crystal Equations is an IT placement firm specializing in matching cable and telecommunications engineers, matching candidates and client firms.