Job Function/Description:

• Maintain above 99% on time IOD collection (within one business day from delivery)
• Maintain above 95% on time POD collection (within ten business days from delivery)
• Download daily snapshots from TMS for analysis and action
• Manually confirm deliveries [IOD] to TMS
• Manually Upload PODs to TMS
• Maintain daily communications with carriers to ensure on time deliveries
• Identify trends and issues that can adversely effect on time IOD/POD collections
• In depth understanding of our process for carrier education purposes
• In depth understanding of logistics industry’s standards and best practices
• Advise Team Leader of all current issues and exceptions
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

Skills and Specifications

• Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred
• Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
• Clear and concise communication skills
• Prioritization, able to shift focus to urgent issues while not falling behind on other duties
• A good attitude and ability to work in a team setting
• Able to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow up skills
• Able to sense urgency and know when to escalate for assistance
• Can create and maintain professional relationships with customers and carriers

Education and Qualifications

Bachelor’s Degree

• Relevant/Related Work Experience can be substituted for Bachelor’s Degree

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

Pay range is $20-22/hr with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.