Who We Are

We’re a cast of characters working to shine a spotlight on anime.Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit ourAbout Us pages for more information about our collection of brands.

About The Role

Our team is looking for an experienced People Operations Specialist to partner with our Director, People Operations. As the People Operations Specialist you will provide technical and administrative support to our distribution center team members by accurately maintaining employee records, owning administration of employment orientation, compensation/benefits, supporting execution of cyclical processes, workers compensation, payroll and owning all required record keeping. As a People Operation Specialist, you’ll be a key strategic partner for leadership, as well as a valuable resource and guide for employees, providing guidance, and support to make them successful. You’ll make a positive impact on how employees experience organizational change, and you’ll use information and close partnership with leaders to build teams that achieve their specific business goals.

Location: Grimes

Our Grimes distribution center is easily accessible for our team members from across the Des Moines metropolitan area.

About You:

• 3 years of experience as a Human Resources Specialist working in distribution centers / warehouses
• Use technology to optimize your personal workflow and have significant expertise in tools like Google Workspace, Microsoft Excel, Slack, Workday, and Paylocity in a professional environment
• Strong customer/client service skills and ability to communicate (written and verbal) with all levels of organization, both internal and external
• Anticipates problems (and advances when appropriate), demonstrates strong prioritization and organization skills, catches errors, and takes action to complete tasks accurately and on time
• Ability to take initiative, and make fair and consistent decisions that align with our strategy and values
• Demonstrated ability to exercise good judgment to proactively anticipate and solve problems and prioritize effectively
• Able to approach your work with a positive and collaborative approach and a sense or humor and desire to build a fun and enjoyable working environment
• Able to demonstrate the flexibility and resiliency needed to adapt and thrive in a rapidly growing and maturing company
• Is discreet and can maintain absolute confidentiality as this position regularly handles sensitive information
• Preferred: Associates or Bachelor Degree in Human Resources, Organizational Development, or related field or equivalent combination of education and experience. High school diploma or GED required

A Day In The Life Of Our People Operations Specialist

• Interact with our employees at varying levels within the organization, as well as our external applicants
• Support the staffing needs of the distribution center by ensuring our teams are set up for employee orientation
• Ensure compliance with Federal and State employment regulations and company policy in all areas of employment (including hiring, promotion, transfers, resignations, and terminations)
• Work to implement our compensation and benefits programs in a timely manner, follow the appropriate timekeeping and record keeping practices, and assist with any questions as needed
• Complete ad hoc projects which include coordination of building cyclical processes and new initiatives.
• Mange employee HR operations support, including but not limited to benefits questions, Workday issues, LOAs, onboarding, and offboarding, special projects, bringing up concerns to leadership as appropriate
• Work with the Director, People Operations on compliance with all federal and state employment and safety laws
• Ensure that training programs are performed in a timely manner, and that there is an accurate record of regulatory and corporate training
• Partner cross-functionally with HRBPs, Recruiting, IT and Finance on larger projects and initiatives to integrate people solutions and provide support where needed
• Work efficiently both individually and as a team, by sharing your ideas, and adapting to change. 
• Report to work on time and complete job tasks assigned accurately and on time to contribute to the overall distribution center results.

Benefits: Grimes

• Competitive salary
• Medical, dental, vision, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Fun, passionate and skilled co-workers

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200 countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

• Courage - When we overcome fear, we enable our best selves.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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