8 group fitness coordinator Jobs in jacksonville, fl
Planet Fitness - Page/JAX Group is Hiring a Customer Services Representative Near Jacksonville, FL
Job Description
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Job Summary
Full Time
$35k-44k (estimate)
05/04/2024
05/17/2024
The following is the career advancement route for Customer Services Representative positions, which can be used as a reference in future career path planning. As a Customer Services Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Representative. You can explore the career advancement for a Customer Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Services Representative job description and responsibilities
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/18/2022: Albany, GA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/01/2022: Columbus, MS
Customer Services Representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/23/2022: Huntsville, AL
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/28/2022: Springfield, OH
Responding to questions with positive language can greatly affect how the customer hears the response.
04/04/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Services Representative jobs
Have a clear escalation pathway.
04/07/2022: Fayetteville, AR
Listen, understand and take action.
03/18/2022: Anchorage, AK
Understand the customer’s expectations.
04/04/2022: Virginia Beach, VA
Listen attentively and actively.
04/18/2022: Birmingham, AL
Become a customer advocate and a brand ambassador.
03/13/2022: Pittsfield, MA
Step 3: View the best colleges and universities for Customer Services Representative.
