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District Personal Training Manager
$83k-124k (estimate)
Full Time | Sports & Recreation 1 Month Ago
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Crunch Fitness is Hiring a District Personal Training Manager Near Tyler, TX

District Personal Training Manager
Department/Group: Operations
Reports to: VP of Fitness / Market Partner
Classification: Exempt
Position Type: Full Time
Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of acceptance, tolerance, and inclusion. With over 30 years of combined successes in over a half dozen industries, our two founders guide the company with the vision of being the best place to work and work out. In this tribe, we work hard, have fun, and make history!
Job Overview:
The DPTM supports a high-performance, high-care culture that operates with speed and urgency in delivering outcomes through member experience, service, and results. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in a “no judgments” environment. The DPTM position is a key member of our leadership team and is responsible for assisting the PT Managers with daily club operations, directly managing a team of personal trainers, and delivering “WOW” service for team members and members alike!
Tasks and Responsibilities:
  • Will oversee and support PT operations in 3-6 locations
  • Hire, train, and manage performance of a team of qualified Personal Trainers and PT Managers
  • Meet both new client acquisition and existing client retention targets for club
  • Coach and guide direct reports on how to engage, prescribe, acquire, and retain clients
  • Monitor and conduct 1:1 meetings with direct reports to review performance, motivate and guide to achieving individual and company goals
  • Administer and manage the CrunchOne Kickoff through demonstrating, coaching, and guiding direct reports on how to engage with members with the goal of converting the members to personal training services.
  • Own the client journey that a member takes by engaging with our paid programming, to include member concerns, suggestions, and feedback
  • Manage and evaluate all client fitness programs to ensure member satisfaction and continual goal progression
  • Ensure accurate administration of PT services including, but not limited to, usage of dotFIT program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports
  • Maintain accurate reports and data for clarity into performance of the business
  • Manage, align, direct resources informed by department KPIs & organizational priorities
  • Provide excellent customer service by responding to all member inquiries within 24 hours
  • Report to General Director and Director of Fitness on key results and action plans
  • Maintain accurate time clock and personal training session utilization records for proper labor controls and integrity
  • Maintain accurate and up-to-date certification/CPR records of all personal training staff
Competencies:
  • Excellent execution...takes prompt and assertive action to accomplish objectives
  • Understands labor control, optimal staffing levels and controls overtime
  • Leads by example with all member engagement programs and services
  • Maintains high standards so gym is maintained in pristine condition
  • Mobilizes to innovate and problem solve
  • Persuasive, candid communicator who encourages open dialogue
  • Sets examples in all behaviors and actions
  • Demonstrates integrity and judgment that inspires trust
  • Business Acumen: Basic understanding of industry, market, and key business drivers (willingness to learn)
  • Creates a learning environment, strives for personal development
  • Drives self and others to achieve extraordinary results
  • Demonstrates confidence, humility and kindness mixed with humor and fun
Physical Demands:
  • Must be able to lift or move 50 lbs
  • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking
Required Education and Experience:
  • High School Diploma or GED required, Bachelor’s Degree preferred
  • 1-2 Years as a Personal Training Management required
  • Prior Management experience leading 3-10 employees required
  • Certified in one or more of the approved Nationally Accredited Certifications listed:
    • ACSM Certified Personal Trainer
    • ACE Personal Trainer Certification
    • The Cooper Institute Personal Trainer Certification
    • IFPA Personal Fitness Trainer Certification
    • NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
    • NESTA Personal Fitness Trainer Certification
    • NFPT Personal Trainer Certification
    • NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
    • International Sports Sciences Association (with NCCA accreditation)
      • Certified Personal Trainer
      • Certified Strength and Conditional Specialist
CPR/AED certified or can complete within 30 days from hire
Travel: Travel up to 75% and variable based on market and club growth.
Equal Opportunity Employer
Crunch Fitness Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$83k-124k (estimate)

POST DATE

04/22/2023

EXPIRATION DATE

06/03/2024

WEBSITE

crunchwashington.com

HEADQUARTERS

New York, NY

SIZE

<25

INDUSTRY

Sports & Recreation

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