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Crunch Fitness UDT is Hiring a Team Lead Member Services Representative Near Tyler, TX
MEMBER SERVICES REPRESENTATIVE
Are you an outgoing and friendly person who enjoys a fast-paced high-volume environment? Do you have exceptional customer service skills and have led a team to success? We have an evening lead Member Service Rep available and would love to talk with you
Welcome to Crunch Fitness. Our legacy began in a modest New York City basement in 1989 as a welcoming place for a diverse group of people to get fit. Today, we’re rapidly expanding 50 locations across Texas, and we’re hiring member service representatives to join the journey and grow into future Managing Partners.
OUR PURPOSE: Enrich the lives of others through the power of well-being. OUR VISION: Be the best place to work and work out. OUR VALUES: Work Hard. Have Fun. Make History.
Here’s what we need:
A high-energy individual with top-notch customer service skills to serve members and guests.
Here’s what you’re responsible for:
Providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.
Here’s what you’ll be doing:
Greeting all members & guests with a smile
Assist with membership and retail product sales
Promote membership privileges including tanning, group fitness, small group training and childcare
Check in all members and guests in accordance with company procedures
Answers phones in a courteous, helpful, professional manner
Facilitates all member requests or forwards to a manager
Maintains a professional and courteous disposition
Knows club facility, services, and schedules
Maintains a clean and organized work area
Performs opening and closing duties
Who you are:
You are professional and courteous
Strives to execute at a level to exceed performance expectations
Superior communicator who energizes others
Proficient reading and writing skills
Strong customer service orientation
Demonstrates knowledge of the Crunch brand and offerings
Maintains friendly and helpful attitude to all club staff, members, and guests
Your skills, education, and experience:
Business experience in a service-oriented environment is desirable
On the job training is provided
CPR/AED certified or can complete within 30 days from hire
Physical Demands:
This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.
What we provide:
On the job training
Hourly rate $10 - $12/hour
Part-time and full-time positions are available
Full time employees are eligible for health benefits plan