Crumbl Cookies is looking to hire a Store Manager to join their team!

Manager Responsibilities

● Successfully managing all aspects of store business operations.

● Ensure the 3 C's of Crumbl are met: Cookie Quality, Customer Service, and Cleanliness

● Ensure we never run out of cookies, that cookies are dressed and prepared properly, and that every customer leaves the store with a big smile!

● Order ingredients and other supplies for the store.

● Maintain and create weekly schedule.

● Maintaining knowledge and skills for baker and driver positions and fills in as necessary

● Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities

● Resolving conflicts or complaints from customers and employees

● Monitoring store activity and ensuring it is properly provisioned and staffed

● Analyzing information and processes and developing more effective or efficient techniques and strategies

● Establishing and achieving business and profit objectives

● Maintaining a clean, tidy business, ensuring that signage and displays are attractive

● Generating reports and presenting information to upper-level managers or other parties

● Ensuring staff members follow company policies and procedures

● Other duties to ensure the overall health and success of the business