Description. The Director of Rooms is responsible for overseeing and leading all operations within the Rooms Division, including Front Office, Housekeeping, Guest Services, Reservations, and Recreation. This role ensures the highest level of guest satisfaction, operational efficiency, financial performance, and team development while upholding the hotel’s brand standards. Key ResponsibilitiesOperational Leadership. Oversee daily operations of the...
Description. Move and arrange furniture and turn mattresses as required during general cleaning. Dust. Polish metalwork and furniture. Vacuum floors, clean bathrooms and common areas. Supply own cleaning cart with appropriate supplies for shift. Remove debris and turn in any lost and found items. Shampoo carpets using shampoo machine. Strip, seal, and wax floors according to proper procedures using any safety equipment necessary. Restock shelves ...
Description. Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payment, and ...
Description. Join Our Team. We are seeking a highly skilled. Complex Director of Finance. to provide financial leadership for our. Augusta Complex. overseeing two major branded hotels (IHG & Hilton). This executive-level role is responsible for all financial strategy, compliance, internal controls, and reporting across both properties while partnering closely with the General Manager, Corporate Accounting, and Ownership. What You’ll Do. Provide c...
Description. Load articles into washer and make sure correct code is entered into machines. Wash clothes according to StepStone and hotel standards. Sort dried articles based on item type and check for stains and damage. Fold and place items in appropriate storage racks. Soak contaminated articles in neutralizer solution in vat to precondition for washing. Use bio-red bags for contaminated articles when they are found. Soak articles according to ...
