Description

To provide exceptional service to all guests at all time. Often the first and last person a guest sees while staying on property.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet guests in a friendly manner and offer assistance with luggage
• Operate the courtesy shuttle
• Baggage handling
• Handling incoming and outgoing packages
• Stock Gift/Market Shop
• Keep Bell Stand, front entrance, office trash and debris free
• Be knowledgeable of local attractions and restaurants and make recommendations to guests
• Accurately communicate with other shifts regarding issues arising from day to day operations
• Complete any tasks your supervisor/manager instructs you to complete.
• Daily Shuttle Inspection

Great Benefits:

1. Free employee Lunch daily

2. Hotel employee rate benefits worldwide

3. Incentive plans to make additional monies

4. Tips provided for services throughout shifts

Competencies:

1. Attention to Detail - Constantly - be attentive to guests needs
2. Communication. - Constantly. Professionally deal with difficult situations/people.
3. Flexibility – Constantly. Varied tasks under varied conditions.
4. Pace - Constantly. Must adapt to business demands
5. Deadlines – Constantly. All shuttle runs should leave on schedule

Work Site

Main Lobby, guest floors, Shuttle

Physical Demands

• STANDING/WALKING: Constantly.
• KNEELING/CRAWLING: Often.
• STOOPING (BEND AT WAIST): Constantly.
• TWISTING (KNEES/WAIST/NECK): Often.
• REACHING (OVERHEAD/EXTENSION): Constantly.
• HANDLING/GRASPING: Constantly.
• LIFTING: Constantly
• CROUCHING (BEND AT KNEES): Constantly.
• BALANCING: Frequently.

Position Type/Expected Hours of Work

Part-time position. Flex scheduled days and some Holidays as needed

Requirements

Required Education and Experience

High School Diploma or Equivalent

• Good driving record
• Minimum age = 21
• Must be able to lift 20 pounds on a consistent basis
• Flexibility in work shifts
• Excellent organization skills
• Read and speak English
• Ability to follow instructions