Position Title: Program Manager, Corporate Facilities (M2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it possible to transform the way we live and work. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US.

Role

The Program Manager, Corporate Facilities is responsible for the procurement, buildout and ongoing management of our leased office portfolio across the U.S. This also includes managing the Capital Expenditures and ongoing Operating Expenditures of these leased offices.

Responsibilities 

• Identify new office space candidate locations and negotiate new office leases and renewals with building owners in coordination w/ Colliers, Crown Castle Legal department, and local and Area Crown Management Teams.
• Establish Capital Expenditure budgets and obtain approval of budgets within Crown Castle Commitment Authority. Ensure delivery of projects on time and on budget.
• Manage all aspects of office space buildouts from initial Space Needs Assessments through to completion of construction and coordination of physical move of employees into space. This includes engaging and managing third party Interior Design Companies, General Contractors and various other vendors.
• Provide timely updates, projected office completions, and communicate effectively with all customers, both internal and external.
• Own, manage and coordinate our existing office leases to ensure timely decisions on renewals, relocations, new offices, tenant improvements and all other related real estate activities. Ensure these are consistent with Crown Castle established standards and policies. This includes making sure all leases are set up in JDE via the Property Management group to ensure timely payments.
• Own the Company’s relationship with the various Building owners. This includes our quiet enjoyment of the leased space. This position also leads any dispute resolution with Building owner and resolving any building issues that have impacted our ability to use our leased area.
• Support Operations and Engineering teams as needed on procurement and fit out of warehouse and POP location spaces
• Establish and maintain consistent office standards across our office portfolio.
• Position requires frequent and regular travel.
• Comply with all Crown Castle policies and procedures.

Education/Certifications

• Bachelor’s Degree or equivalent experience in Commercial Real Estate, Business Administration, Office Management and/or related experience required.

Experience/Minimum Requirements

• Minimum of ten (10) years of commercial real estate or related experience
• Experience working with design teams, facilitation of permit drawings and construction documents
• Project management experience required
• Zoning and Permitting experience preferred

Expectations

• Ability to read and understand financial metrics
• Excellent communication and interpersonal skills
• Strong negotiating skills
• Strong attention to detail
• Ability to manage multiple projects/tasks simultaneously
• Ability to problem solve and provide solution alternatives
• Ability to comprehend contracts, agreements, title documentation, survey and construction drawings, Zoning ordinances and municipal processes

Organizational Relationship

Reports to: Director Facilities & Workplace Management 

Title(s) of direct reports (if applicable): Project Manager, Project Coordinator

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

Additional Information: We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.