Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Come join our work family!!

Here’s what we offer:

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Tuition reimbursement program
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account – available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description:

Responsible for scheduling patient surgeries, tests and answering patient questions in a timely and efficient manner. This position will also be responsible for secretarial duties to the physicians.

Essential Functions:

• Schedules surgeries/procedures, outpatient appointments (medical and diagnostic), admissions and set-up pre-op admission clearance as requested.
• Schedules operative procedures by effectively utilizing and maximizing physician block time.
• Obtain certification from insurance companies for scheduled surgeries, tests and admissions.
• Obtains operative reports for patient charts
• Responsible for follow up to ensure patients are compliant with orders tests and labs.
• Sends appropriate paper work to the hospital for scheduled surgery.
• Maintains tracking for appointments and assists in scheduling these appointments with any required tests.
• Schedules referral appointments as requested by physicians
• Maintain designated physicians schedule as individually requested, ensuring that patients are scheduled properly and avoid overbooking.
• Answers questions regarding patient appointments, procedures and testing.
• Maintains meeting information in the physician’s schedule.
• Retrieves fax messages and distributes to appropriate staff.
• Assists in various clerical duties including filing, ordering copies of image studies, sending out patient releases, sending out new patient paper work and checks for provider’s signatures on papers placed in the patient’s chart.
• May coverage at the front desk as needed.
• Answer telephones, retrieve and respond to voice messages per office policy.

Education & Experience:

• High school diploma or GED
• Minimum of one-year experience in a health-related setting, preferably a physician’s office.
• Medical terminology, word processing and computer experience.
• Knowledge of medical terminology and office procedures
• Skilled in operating a computer, fax and photocopy machine.
• Skilled in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
• Skilled in documentation requirements for medical record.

Pay Range: $16.50 - $23.00 DOE