The Training and Compliance Specialist/ Laboratory Operations Specialist is responsible for ensuring seamless functioning of laboratory operations by supporting ongoing laboratory initiatives, training, compliance, data analysis, and growth initiatives. This role involves collaborating with multidisciplinary teams and leveraging laboratory expertise with a goal of streamlining and enhancing daily laboratory business operations and efficiency.

Day in the Life of a Training and Compliance Specialist/ Laboratory Business Analyst

• Conducting quantitative audits of laboratory and patient records to ensure compliance with the Crossroads Treatment Centers compliance programs, CLIA regulations, and state and federal requirements. Such audits shall require the independent and professional judgement of the Laboratory Business Analyst related to numerous components of the audit tools.
• Develop comprehensive training programs on various laboratory procedures, encompassing risk assessment completion, requisitioning, and Point of Care (POC) testing.
• Conduct training sessions to ensure that staff are proficient in laboratory procedures, emphasizing competency and compliance.
• Perform data mining to identify utilization trends, training needs, leakage opportunities, and volume discrepancies.
• Analyze collected data to formulate strategies for enhancing operational efficiency and quality improvement initiatives.
• Oversee laboratory improvement projects including lab expansion, optimization initiatives, and compliance assessments across both center-based and full-scale laboratory environments.
• Take an active role in laboratory growth initiatives on by providing support, guidance, and coordinating efforts among various teams and departments.
• Provide support and guidance to field inquiries related to the EMR, LIS, result integration, and other lower-level IT laboratory inquiries.
• Assist in ensuring compliance with regulatory standards and best practices within laboratory operations.
• This position requires periodic travel to lab locations and patient centers.

Education and Experience requirements:

• Bachelors’ degree in a scientific field, such as chemical, biological, lab or lab adjacent fields
• 1-2 years’ experience in laboratory setting

​Hours, Schedule, and Travel (if applicable)

Expected hours for this role are 37-40 hours per week. See specific schedule requirements below.

• 8:00am-5:00pm

Expected travel to South Carolina, Virginia, Kentucky and Pennsylvania.

Position Benefits

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
• Opportunity to save lives every day!

Benefits Package

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• greenville, sc: Relocate before starting work (Required)

Work Location: Hybrid remote in greenville, sc