General Summary: Under the supervision of the Administrator, you will provide safe, timely and courteous transportation of patients and/or pre-arranged parcel delivery. Maintain accurate records of all runs as required.

Primary Responsibilities and Duties:

• Report to work on time each day well groomed, and in a clean, pressed uniform.
• Review daily agenda of pre-scheduled calls and plan the day itinerary accordingly.
• Transport patients and/or parcels according to schedule.
• Maintain calm, pleasant, courteous attitude towards patients and outside health personnel.
• Report any problems that may cause a delay in pick-us immediately to Administrator.
• Maintain designated vehicle in a clean manner inside and outside, washing daily at the end of shift.
• Complete a check out list daily, before driving vehicle.
• Must maintain confidentiality of all employee, corporate and patient records and information in compliance with Corporate Compliance Policies and Procedures and all state and federal regulations and legislation.
• Carry out other responsibilities as assigned.
• Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers.
• Adheres to department customer service, service excellence, and performance standards.
• Demonstrates personal commitment to the Organization’s core values through active involvement in the performance improvement process.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

Knowledge, Skills And Abilities Required:

Minimum Education:High School diploma or equivalent. Ability to read maps and a good knowledge of Assigned Service area. CPR certification,

Minimum Work Experience:Recent experience in transporting people, including handling wheelchair patients and passengers that need compassionate assistance preferred.

Contact with Others:Excellent ability to communicate with patients and allied health personnel.

Certification, Licensure, Registration: Must possess a valid Driver's License in state of Illinois and be insurable under the liability insurance guidelines and eligible for driving privileges based on current policy. Must possess one of the following:

(1) A valid copy of certification in CPR

(2) A valid copy of a program designed for transporting clients with special needs that include the following elements:
(a) Major disabling conditions;
(b) Basic considerations for functional factors;
(c) Management of wheelchairs;
(d) Assistance and transfer techniques;
(e) Environmental considerations;
(f) Emergency procedures;

(3) Valid Driver’s License and over the age of 19 with no more than 4 accrued points (insurance requirement)

(4) Must pass a criminal background check & driving history check

(5) Must pass the drug screen

(6) Required to know how to operate the wheelchair lift.

(7) Must safely put a patient in the vehicle and secure the patient during the process of raising them and securing them in the vehicle.

(8) Operates and maintains company equipment in a safe and professional manner.

Working Conditions:

A. Physical Effort: Physical demands including lifting (over 50 pounds), climbing, pushing, stooping, bending, kneeling and crouching.

B.Work environment:Works outdoors, in weather common to the region, on a regular basis. If driving a wheelchair van must be able to bend and lift patients in wheelchairs as a regular part of the job. Must be able to lift and carry crates of mail or specimens.

C.Equipment used: Maps, large vans, patient lifts and assistive devices and equipment.