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Crossroads Automotive Group
Wake Forest, NC | Other
$38k-48k (estimate)
0 Months Ago
Automotive Service Administrative Assistant
$38k-48k (estimate)
Other | Consumer Services 0 Months Ago
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Crossroads Automotive Group is Hiring an Automotive Service Administrative Assistant Near Wake Forest, NC

Job Details

Job Location: Crossroads Nissan of Wake Forest - Wake Forest, NC
Position Type: Full Time
Salary Range: Undisclosed

Description

Job Duties:

  • Ensure that customers receive prompt, courteous, and effective service
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Monitor incoming phone calls to be sure calls are consistently answered by the 2 ring,
  • Review service advisor schedules to ensure appointments are set correctly using X-Time,
  • Monitor incoming emails to set service appointments or forward to the designated advisor. Expected response time is 20 minutes or less,
  • Represent the dealership with pride and enthusiasm,
  • Prepare documents for scanning,

Qualifications


Job Requirements

  • Automotive Dealership experience is preferred
  • This position will require day/evening and Saturday flexibility
  • Intermediate internet and computer skills needed
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices
  • Keyboard skills and proficiency in Word and Excel

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$38k-48k (estimate)

POST DATE

06/01/2023

EXPIRATION DATE

06/02/2024

WEBSITE

crossroadscars.com

HEADQUARTERS

WAKE FOREST, NC

SIZE

<25

FOUNDED

1996

CEO

GLENN ABOYD

REVENUE

<$5M

INDUSTRY

Consumer Services

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About Crossroads Automotive Group

Welcome to Crossroads Automotive Group, Inc. Come experience a different vehicle buying experience built around you the customer. Its our goal to provide you with an excellent vehicle purchase experience. We have been very blessed and have grown quickly. We have done that by focusing on 3 core principles: God, hiring great people and large new vehicle inventories at our state of the art facilities. We understand that you have plenty of choices as a consumer for your vehicle needs, both buying them and servicing them. And theres a reason why thousands of people each year have discovered Crossro...ads Automotive Group. Mission Statement Our responsibility is to be a leader in the marketplace, not just in terms of units and numbers, but how each and every customer perceives his or her experience with Crossroads Automotive Group. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure, happy staff members will provide to our customers the treatment they deserve and expect. Why work for Crossroads Automotive Group? Crossroads is a Christian organization with a commitment to family lifestyle and is always closed on Sunday. We also recognize the value of a strong benefit package to protect our employees and families. We are always looking for qualified people to join our team! Send your resume to: resume@crossroadscars.com More
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Crossroads Automotive Group
Full Time
$56k-73k (estimate)
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Crossroads Automotive Group
Full Time
$56k-73k (estimate)
2 Days Ago