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Job Duties:
Act as the essential communications link between the client and the dealership
Receive inbound and make outbound sales calls
Monitor leads for all departments and ensure that they have been answered within a
timely manner (20-minutes for first response)
Monitor and verify website inventory is being properly merchandised on individual
websites as well on other lead provider websites (Autotrader, Cars.com, Craigslist)
Social Media Management, Monitor your stores posting on Facebook and Twitter, Post
common articles utilizing Hoot Suite
Provide monthly campaign reporting for the marketing campaigns
Point of contact for CRM tool and educate personnel on how to enter new employees
into the system
We Provide:
Flexible scheduling options
Paid time off
Competitive benefits package (to include medical, dental, vision, disability, life
insurance)
Competitive pay plans
Immediate on-the-job training with department leads
Family oriented company, always closed on Sundays
Job Requirements
Automotive BDC experience preferred
This position will require day/evening and Saturday flexibility
Intermediate internet and computer skills needed
Knowledge of administrative and clerical procedures
Knowledge of customer service principles and practices
Keyboard skills and proficiency in Word and Excel
Other
Consumer Services
$40k-50k (estimate)
05/02/2023
07/12/2024
crossroadscars.com
WAKE FOREST, NC
<25
1996
GLENN ABOYD
<$5M
Consumer Services
Welcome to Crossroads Automotive Group, Inc. Come experience a different vehicle buying experience built around you the customer. Its our goal to provide you with an excellent vehicle purchase experience. We have been very blessed and have grown quickly. We have done that by focusing on 3 core principles: God, hiring great people and large new vehicle inventories at our state of the art facilities. We understand that you have plenty of choices as a consumer for your vehicle needs, both buying them and servicing them. And theres a reason why thousands of people each year have discovered Crossro...ads Automotive Group. Mission Statement Our responsibility is to be a leader in the marketplace, not just in terms of units and numbers, but how each and every customer perceives his or her experience with Crossroads Automotive Group. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure, happy staff members will provide to our customers the treatment they deserve and expect. Why work for Crossroads Automotive Group? Crossroads is a Christian organization with a commitment to family lifestyle and is always closed on Sunday. We also recognize the value of a strong benefit package to protect our employees and families. We are always looking for qualified people to join our team! Send your resume to: resume@crossroadscars.com
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