1 Call Center Reservation Agent Job in London, CT
Cross Sound Ferry Services is Hiring a Call Center Reservation Agent Near London, CT
Seasonal Call Center Reservation AgentCross Sound Ferry is seeking reliable, highly motivated individuals in our call center for our 2024 season. The job of a reservation agent focuses on customer service and assisting to ensure a positive experience. You will assist customers over the phone who are traveling in between New London, CT and Orient, NY, as well as our seasonal Block Island trips and Lighthouse Cruises. Must have excellent communication skills, as well as some experience with computers. Call center experience preferred. This seasonal position will be part time with more hours available during summer. Must be willing to work weekends, holidays, and evening hours.
Starting Rate: $16.50/hr
Primary duties include, but not limited to:
- Pleasantly answer the phone and guide customer through the reservation process
- Answer any and all questions regarding travel, vessels, and company policy/procedure
- Book new travel, change/cancel existing reservations
- Enter payment information
- Sign customers up for our Rewards Program; explain benefits of program
- Explain all current promotions
- Advise customers how to use company website
- Explain different services that we offer
- Resolve customer complaints, guide them and provide any relevant info
- Report any issues/security issues to management
Job Summary
Full Time
$37k-46k (estimate)
04/06/2023
06/02/2024
cbassociates.com.br
50 - 100
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The job skills required for Call Center Reservation Agent include Customer Service, Call Center, Communication Skills, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Reservation Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Reservation Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Reservation Agent positions, which can be used as a reference in future career path planning. As a Call Center Reservation Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Reservation Agent. You can explore the career advancement for a Call Center Reservation Agent below and select your interested title to get hiring information.
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