BASIC PURPOSE:The Site Coordinator is responsible for fulfillment of client orders and supporting HCW, while providing the highest caliber of customer service to our Healthcare Workers and to our clients. ESSENTIAL FUNCTIONS:Open Cases:Input and maintain all communication with home care workers in Axis CareFill all open cases in a timely manner:Track/log monthly numbers (#of processed and types of cases) and submit to director weekly and monthlyAssignment Plans:Create new Assignment Plan (New, Temp, Change)Email each AP to the following contacts (current AP’s need to be sent every Friday):Submit AP’s to data entry for filing and entry to the EMRData Entry:Input information to Axis Care- Notes and offers of work and refusals of workInput IDT note information- Hospitalizations, (PT and HCW) vacations, SNF placements, and disenrollment’s. We receive IDT notes daily from the client(s), and monthly disenrollment’sHCW EE Support:Rehires: Check for current I-9, physical, TB, and CPRGuide Worker’s Comp issues for HCW’s.Create HCW EE schedulesWatch daily/weekly hours for HCW’s with multiple PT’sCoordinate schedule with both PT and HCW to assure that PT is getting the proper care at the right time of day according to the PT needHCW employee counseling- Conducted when necessaryPayroll:Answer questions from internal payroll concerning HCW employee timecard and/or schedulesAssist with payroll duties and/or processing when necessaryCustomer Service:Answer/return all calls that come to your extensionAssist HCW with any payroll inquiriesHiring Process:Contact and inform potential HCW’s of the hiring processContact PT to define a work schedule for the HCWInform all HCW’s of internal process and producersEducate HCW on timecard and schedule reportingQUALIFICATIONS:One (1) year of experience in an administrative support role, preferably in healthcare or staffing business.Ability to communicate professionally/effectively in both in written and verbal format.Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint)Education: High School diploma or equivalent required. Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.