Overview

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com. Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.

Responsibilities

We are seeking a mission-focused Operations General Manager to support the mission of our Intelligence customers.

The Operations General Manager acts as overall lead, manager, and administrator for all efforts of Sage Black Consulting & Contracting LLC. as well as Criterion’s intelligence programs. The Operations General Manager will plan, direct, or coordinate the operations of the company. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources. This opportunity will be based at our corporate office in Tysons, VA.

Duties, Tasks & Responsibilities

• Formulates policies, managing daily operations, and planning the use of resources.
• Prepares and reviews project schedules, budgets, and recommends technical and management solutions to technical problems that arise during project execution to the individual project managers.
• Accountable for LLC operational and financial performance – P&L, Margins, and cost-effectiveness
• Responsible for implementing controls over spending and procurements to ensure adherence to the company budget.
• Provides leadership and assistance to their team members.
• Monitors and directs daily operations to ensure that policies and procedures are being followed, that goals and objectives are met, and that services are being provided efficiently and effectively; takes corrective action as necessary; personally, handles the most difficult, sensitive, or controversial projects for the LLC.
• Formulates company policies and procedures.
• Responsible for business planning, operational excellence.
• Plans for the use of human resources and materials.
• Assist with development of solutions to operational challenges.
• Requires extensive cross-group coordination at all levels, excellent communication skills, and the ability to build internal/external relationships.
• Understands the technical problems and can formulate the best resources to resolve and complete technical issues.
• Develop, implement, and monitor strategies to achieve the company's long-term goals and objectives.
• Monitors and tracks the performance and achievements of the employees as well as of the entire company.
• Approves/prepares contracts and proposals; estimates costs and makes schedules; and ensures projects stay within budget. Manages negotiation of contract renewals/extensions with existing customers.
• Resolves all customer concerns directly or through direct reports and provide feedback to management.
• Provides regular updates to the Executive General Manager.
• Performs other job-related duties as assigned.

Qualifications

Required Experience, Education, Skills & Technologies

• A minimum of a bachelor’s degree and 12-15 years of experience in senior management positions within the Government or Government contracting industry. 
• Knowledge and experience supporting the Intelligence Community’s mission.
• Familiar with Microsoft Office Suite and web-based applications.
• Must have good analytical skills, attention to details, leadership, self-motivation, and organization skills.
• Ability to maintain current knowledge of best practice, trends, and developments relating to performance improvement.
• Ability to self-direct in a challenging and ambiguous environment is required.
• Ability to establish and maintain constructive working relationships in cross-cultural environment with team members at all levels of the company.
• Must be good communication, listening, project management skills.
• Will require periodic travel by car or plane.
• Must pass a pre-employment background check.

Security Clearance Level

• A Security clearance is required.

Work Schedule

• Full-time on-site – This opportunity will be based at our corporate headquarters in Vienna, VA.

Benefits Offered

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

Criterion Systems, L.L.C. and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.